PC Companion update issue

[#1]

Its been 2 days since i purchased the phone and it has been nothing but disappointment. After facing issues with low loudspeaker volume,GPRS/3G connectivity,Bad network I finally decided to update the phone software using Pc Companion software. I downloaded and installed the software. The phone gets recognised and it also says that there is an update available. The update was downloaded and when i try to install the updates i am stuck at a screen that says "Follow these steps  to prepare your phone for update" . I have installed all the rquired drivers and STILL i havent been able to get past that screen. I switched off the phone,waited for 30 sec,held down power button,plugged in the USB cable,but nothing happens. I do hear the USB device connection sound on my pc,but nothing on the screen. Tried the sony update service as well and got stuck on the same damn screen to setup my phone for update...Had 5 android devices in the past,this device so far has been a big pain in the a**. I wish i could return this phone and exchange it for something else .Can anyone please help me update this tiny brick

[Uliwooly]

only the person that created the thread can

Don't forget to mark the Correct Answers & Helpful Answers

[#3]

Oh I see. Thank you anyway! I have been waiting for this update since I first bought my LWW :smileygrin: (hehehe posted in wrong topic. Should've posted this in the LWW ICS update problem)

[#4]

i faced the same problem & after trying everything everyone suggested,nothing happened.i'm at a loss.should i now go to the sony service centre?as here none could actually help.

[#5]

when i hold down the volume down button and plugin the usb cable,the green light comes on for few seconds and goes off....is it supposed to stay on?

[Uliwooly]

can you try a different USB cable?

[#7]

I also Faced the Same problem,also Tried Everything that Suggested by Everyone.I think Sony Support Staff Should Provide Real Help Here,Please Help us To Get Update ...:smileysad:...

[RoboDroid]

SUS doesn't support xperia u

it is not listed