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My ultra dual turns off suddenly when I turn on wifi..

SOLVED
stuarttownsend
Visitor

My ultra dual turns off suddenly when I turn on wifi..

Hello sony xperia T2 Ultra Dual  users I hope someone could help me with this problem...

Whenever I turn on my wifi my phone suddenly hangs and turns off.. So I turn it on again and after sometime

let's say 20 to 30 minutes it turns off again.. This happens for 4 to 5 times repeatedly for a day then afterwards it runs smoothly.

My conclusion is that maybe my unit is in a period of adjustment and It's been barely 2 months since I bought the unit...

Kindly help me with this problem and thank you in advance....:smileyhappy:

10 REPLIES 10
Alexander1
Champion

Sorry to hear about your phone. I suggest that you raise this with your local Xperia support team or further assistance. Please follow the link below to get in touch with your local Xperia care team: 

http://www.sonymobile.com/global-en/support/contact-us/