iso-8859-9 issue in mail app

[lorikarte]

Hello, This is my old, now and future problem. I am from Turkey and of course I use xperia s in Turkish.

In mail app and most of mail app in android market except kaiten posta, Some mails are come start with iso-8859-9 and

dont show sender name and also dont show turkish letter so you cant read mail. But when I change Phone language in English

then every new mail there is no iso issue. iso means I think language code somethink like that.

Gmail is everytime good and no problem. Most users use POP3 account same problem in Turkey. Samsung, LG are same too.

Is it any solution? Sorry for my English if I mistake.

Hakan

[Markus1]

The phone supports ISO 8859-9 and it should not matter what language you have set it to.

I will have to recommend you to contact the regional Sony support team though since I'm terrible at Turkish and therefore will run into trouble if I'm going to test this myself.

http://www.sonymobile.com/global-en/support/contact-us/country/tr_TR/

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[lorikarte]

Hi Markus,

I send screenshot below. This issue only when my phone language in Turkish. If l change phone

language English there is no iso issue anymore.

I know your link and I write alot Turkish customer support. They dont know anything about this.

Because they dont use xperia. When you ask something answer is same. WE DONT KNOW.

I have x10, arc and now xperia S. Every phone has same issue when you change phone language

Turkish. Therefore I want to write here. I want to learn Does developer know this problem?

I search internet and I learn 8859-9 and 8859-3 are Turkish language code.

http://en.wikipedia.org/wiki/ISO/IEC_8859-9

Thank you so much

Hakan

[Markus1]

Can I please have the Ticket ID from the contact you had with the local support?

If you don't have one, please contact them again about this issue. If they still are not able to help you, make sure to ask for a Ticket ID and then post it here.

Thanks!

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[lorikarte]

I called customer support before, Today I call them again. They said use active sync account. But my account cant reorganize with activesync. Now Today  I am writing a mail and when I receive answer I will send you Markus. Thank you for your help.

X-Ticket:92845429,2

[lorikarte]

Hello Markus,

I sent second mail Turkish Customer Support with screenshot and write everything again. I am still waiting answer from them.

X-Ticket:92853815,2

[Markus1]

Thanks for letting me know.

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[lorikarte]

Hello Markus,

There is still no answer from Turkish Customer Support

[Markus1]

I can see you got a reply on May 7th but that the ticket is still in status "In Progress". I'm terrible at Turkish but my guess is that they are still working on this matter since it's not closed.

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[lorikarte]

Hello Markus,

On may 7, they sent message because of I sent screenshot about problem. There is no answer until about 1 month.