dust under the screen

[0Help]

Dear Sony-Support!

I bought the Xperia SP for two months (January). I like this phone very much and i haven't any problems but I have some dust under the screen yet. It bothers me a lot.

Now, there is my question. How can i remove the dust? If it is impossible to remove the dust by myself, is it a warranty case?

I would appreciate a response.

Sincerely yours

[Uliwooly]

Contact your local Sony

http://www.sonymobile.com/global-en/support/contact-us/

[0Help]

Ok i will try it

Thank you for your quick response

[Uliwooly]

let us know how it goes

[0Help]

So, yesterday i got the e-mail from the Sony Support.

They said i should ask my merchant or i should sent my phone to the sony repair center.

In the first step i will ask my merchant. I let you know.

[saeedmohd]

 u should visit sony care center

[ferozklm · Accepted solution]

I had the same problem and contacted local sony care center; they tried but they couldn't remove the dust completely. Advised me for display replacement and which can be done under warrenty but will take more than one week to get it repaired. But I am not interested for a display replacement for a small issue since my display is working fine without any other issues. But if I change my mind I wouldn't get the warrenty as it will expire within 2 months. Any advice is highly appreciated.

[0Help]

Tanks for your replay. Will you recommend me the display replacement or the dust removement? Was the phone after the dust removement better or worse?