Can't update Xperia Neo

[Willemvm]

Dear,

I just bought a new Xperia Neo, when I connect it to Sony PC Companion it's say that I need to update for the new software.

It gives me instructions to remove the usb cables, turn the phone off and then insert the usb cables again while holding the return key. I do this but nothing happens.

I tried on bridge on my mac but that one doesn't even say that there is new software available, I have never updated it.

Can anyone help me?

Thank you

[Uliwooly]

use this instead

Update Service (SUS)

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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[Uliwooly · Accepted solution]

I would recomend this

install SUS -> restart your PC -> run SUS -> follow the steps until it ask you to turn off your phone

turn off your phone -> wait -> connect the USB cable to the phone NOT to the PC -> press and hold the back button -> keep holding -> while still holding connect the other end of the USB cable to your PC -> keep holding the back button

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[Uliwooly]

Backup options

Settings -> privacy -> Back up my data and Automatic restore should be selected

and also

Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y

How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

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Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta

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[Willemvm]

But,

Isn't this exactly the same as with the PC Companion? Why would it work with SUS?

[Uliwooly]

its not quite the same, with PCC you need to connect your phone -> mount your phone then unplug it and reconnect it, just try SUS, it's a lot easier, faster and reliable than PCC

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[Willemvm]

Thank you, i'll try it tomorrow.

I am working with media go now, it's currently loading in all my music in the program. But it's like 80 gb and my phone only has 8 gb space, it won't syncronize automatic will it? I know in bridge on my mac I can choose the albums I want to upload.

God a new phone is frustrating..

[Uliwooly]

if I were you I would take advantage of google music, you can upload up to 20,000 songs free/cloud storage

https://play.google.com/store/apps/details?id=com.google.android.music&hl=en

but if you must transfer them why are you using Media go? you can just mount your phone to your PC/Mac and then drag the albums to the Music folder on the SD card, it's a lot faster.

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[Willemvm]

Really? I dragged a music folder once and it didn't show up in the music app on my phone..

To load the cloud on google music I suppose I always need connection? Won't work with music since I only got 2 GB bandwith a month

[Willemvm]

tried it again and it worked 0.o

You are my hero!