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Auto off problem after lollipop update

SOLVED
Cyrus1
Visitor

Auto off problem after lollipop update

Hi guys recently i updated my xperia t2 ultra to lollipop and from then on my device has totally become useless. Everytime i turn on my phone it automatically gets off in a few minutes. After doing some research on the internet i ve found out that its not only me having this problem. I request sony to fix this as soon as possible maybe with another update.
Others having the same problem may also join this thread.
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1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Cyrus1

Indeed, contact your Local support to get your phone inspected

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14 REPLIES 14
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Uliwooly
Expert

@Cyrus1

I have a T2 Ultra running lollipop and I haven't experienced this problem, repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Cyrus1
Visitor

I did everything from hard reset to software repair via pc companion but it did'nt work.
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Uliwooly
Expert

@Cyrus1

Do you have the correct SIM card size? do you experience the same if you boot on >> safe mode

Cyrus1
Visitor

Yes i do have the correct sim size. Yes the problem persists in the safe mode too. Prior to the update the device was working fine.
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Uliwooly
Expert

@Cyrus1

Let's narrow down the problem,  could you try to repair your phone again with PCC ? also remove both SIM and SD cards, does it reboot? 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Cyrus1
Visitor

Okay! Will try that too. Will let you know if it helps.
Thank you.
profile.country.GB.title
Uliwooly
Expert

@Cyrus1

I hope it works

Cyrus1
Visitor

It isnt working Slightly_frowning_Face . Updating a phone and especially a sony device is really a dangerous task it seems, it totally ruined my device.
profile.country.GB.title
Uliwooly
Expert

@Cyrus1

Remove both SIM and SD cards, do you experience any bootloops?