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XPERIA M4 AQUA 2306 DON'T CHARGE

ANDREW_HAMMETT
Visitor

XPERIA M4 AQUA 2306 DON'T CHARGE

I was using my XPERIA when It had about 83%, but after watching a video on youtube (5 min) my cell phone registered only 50%, ignore that but after 7 minutes the cell phone still had 50% battery, after 70 minutes the XPERIA still registered me 50%, and after a few seconds the cell phone turned off. Since then I could not turn on my cell phone and it does not turn on the charging LED.
PD: I'm using the original SONY charger and SONY power adapter.
Thank's for reading this, i hope somebody can help me:(

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2 REPLIES 2
YoGem
Leader

@ANDREW_HAMMETT I am sorry this is happening to you and I can tell you that something like this happened to me with the C5 Ultra and I know I've been able to recover full functionality. Let me tell you that it may be an issue of battery calibration as well some software disrupting regulat functionality.

1st test I'll ask to perform is to remove SIM cards and SD cards, leave the device off and try to recharge the device while off. Once the phone is fully charged, try to turn it on and check if it's working properly without SIM or SD card.

If it works fine, turn off and insert the SIM card, turn back on the phone and check if the phone works properly. If it doesn't beahve correctly you know the SIM card is at fault, you may want to replace it with a new one by contacting your carrier/provider.

Then try with the SD card, if with the phone battery life is affected then you know the SD card is at fault, you may want to replace it.

If with or without SD/SIM the phone recharge correctly when the phone is off and it misbehave when the phone is on then you may want to perform a software repair using Xperia Companion.

Let me know how it goes. 

ANDREW_HAMMETT
Visitor

Sup bro, i hope your cellphone work great again, my cellphone has been died, and SONY don't give me any guaranty or something, i have this phone like 8 months ago cause the other one dies in the water:\, i'm not feel happy with that but it's ok.
Thank's for the help but my cellphone has been died:(
Right now i'm saving money for buy an XPERIA XA ULTRA:D