Screen turns white/vertical lines

[razzald]

So I left my phone on charge overnight, and when I picked it up in the morning there were weird white lines on the screen. These lines disappear when I lock the screen/turn the screen off, but after turning it back on and using it to say, text, the lines come back until the entire screen is lighter in colour (apart from around the edges). Again, turning the screen on and off gets rid of them but they come back. I havent dropped my phone recently either, I've only had it for about a mont. Thanks in advance for any help!

[Uliwooly]

It wouldn't hurt to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[razzald]

That hasn't worked, though I'm a bit confused as to what to be repairing :S aha

It looks like a problem with the pixels in the screen...

[_alexdon_]

If you say you don't understand what repair to perform.

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[Phy]

contact Sony Xperia Support as that maybe a hardware issue.
http://support.sonymobile.com/global-en/contactUs/

[razzald]

Yeah, repairing hasn't worked unfortunately I will just contact my service provider and go through them! Thank you for the help however~

[Uliwooly]

Anytime

[martpl]

Hey. Have you resolved this issue? I have exactly the same symptoms. Does smartfone need a screen replacement?

[squrrel]

Hello
Try this: https://www.ifixit.com/Guide/Sony+Xperia+Phone+-+Service+-+Test+Menu/24223

after dialing let service test, display
and if you have a bug here please contact your service sony

[martpl]

Thanks. I will contact service. I posted video on youtube with this issue.

https://youtu.be/O2kBUXdGJtk

Forgot to mention my device is Xperia Z3.