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M4 aqua - worst phone ever

Dabinfamous
Visitor

M4 aqua - worst phone ever

I am absolutely astounded that xperia is still on the market. This phone has had nothing but problems from day 1. From automatically shutting off, and updating whenever it wants even in the middle of a phone call it will just shut down. The phone on a few occassions it has shut off for days and will not turn back on even with soft reset. Screen freezes, and the processor can't handle much information at once. Now the speaker in the phone stopped working and I have to use a Bluetooth speaker to watch videos, which was fine until now it won't play videos. In any app. Games flutter and lag... It's garbage, absolute garbage. I called my network, phone is going in for repair but that only means I'm going to be stuck with a new pos aqua or my same old pos aqua. I'm surprised I even finished this post.
Please Sony, you are better than this. Let us return this crapped and give us a real smartphone.
Thanks
24 REPLIES 24
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Uliwooly
Expert

@Dabinfamous

I'm sorry to hear that, but you have to contact your Local support regarding this problem, as this is a user based forum.

Dabinfamous
Visitor

Yeah. That's in the works. Same old rhetoric answer as everyone else gets..
Dabinfamous
Visitor

Did I mention it's only 3 months old. All this in 3 months. Never been dropped. Never seen a drop of water. Sorry if I go on but I'm simply fed up
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Uliwooly
Expert

@Dabinfamous

I understand your frustration but there isn't much that anyone can suggest here other than contacting Sony directly. 

Dabinfamous
Visitor

I appreciate that, any suggestions on where I warn people to not purchase this monstrosity?
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Uliwooly
Expert

@Dabinfamous

Well, this is a mid/low end phone and this is a support forum, so users usually have issues with their phones when they stop by so this might not be the ideal place, perhaps the official news blog

http://blogs.sonymobile.com/?rl=global-en

http://blogs.sonymobile.com/sony-mobile-in-the-news/?rl=global-en

ALDUB
Visitor


@Dabinfamous wrote:
I am absolutely astounded that xperia is still on the market. This phone has had nothing but problems from day 1. From automatically shutting off, and updating whenever it wants even in the middle of a phone call it will just shut down. The phone on a few occassions it has shut off for days and will not turn back on even with soft reset. Screen freezes, and the processor can't handle much information at once. Now the speaker in the phone stopped working and I have to use a Bluetooth speaker to watch videos, which was fine until now it won't play videos. In any app. Games flutter and lag... It's garbage, absolute garbage. I called my network, phone is going in for repair but that only means I'm going to be stuck with a new pos aqua or my same old pos aqua. I'm surprised I even finished this post.
Please Sony, you are better than this. Let us return this crapped and give us a real smartphone.
Thanks

Well first of all, Sony didn't forced you to buy their phone. It is your sole decision to buy it, right? Every brand has its own pros and cons, whatever the model is. from your words, it seems that you are on the cons group. but definitely there are also people on the other side (like me) who enjoys the sony phone. I can play UFC mobile, need for speed, asphalt, with minimal to no lags at all.

Your unit maybe is a lemon. It is still under warranty, just go to your dealer and ask for a replacement if it is the only solution.

But coming here to "warn" people buying the same is just futile. Even flagship high end models have these problems.

oh by the way, did you read the user's manual?

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Uliwooly
Expert

@ALDUB

To add to what you said, some games might not work with certain phones, even with high end phones, it will be up to the app, game, widget developer to address any issue with their app/game/widget 

Sonymanpro
Visitor

@ALDUB

Yeah Sony Did not force me to buy this. My choice at the Time was Nexus 5 or Sony M4 from fido. Their two best phones. And Nexus 5 was discontinued, I would have to track down a store that had it. 

I had a good run with the old Sony Pro phone, Nexus 5 was past it's prime and I trusted Sony, So I went for the M4. Going forward I will not personally be buying any Sony Product after this. 

A lot of people are having software issues with this phone. I have had 3 major issues, and am on my second unit so far. 


There is not really user manual that comes with this phone, unless you are talking about the set up page? 

I wouldn't say anything, you really don't want to jinx your phone if you have it... Could be playing UFC... Next thing you know it freezes and you need a factory reset!