How can I contacr directly the customer servise?

[Hagay]

How can I contacr directly the customer servise?

[Jonas]

Hi @Hagay, welcome to our community!

You can contact them on the link below.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Choose your country in the drop down list and you will see all the contact information for your Local support team!

Let me know if that helps!

[Hagay]

Thanks.

But that exactly the problem. I dont want to contact the local support team. I want to complain on the representative of sony in my country. They dont give normal service.

How can I contact the customer service of SONY themselves? The international original SONY. The manufacturer?

[Jonas]

Hi again!

I'm afraid that I don't have any such contact information and I can only refer you to contacting your Local support team and see if they can transfer you to some kind of main switchboard.

[Hagay]

???

"Sony Mobile Communications" doesn't have any customer services?

Who sell their producrs in Japan? Are they not selleing it by themselves?

[Jonas]

Hi again!

The customer service in each market/region is handled by the local support team in that specific market/region, and I can only refer you to contact them.

Most devices are sold by retailers/operators or in our Xperia Store at least that is how it works in the Nordic market where I'm situated.

If you are curious on how products are sold in Japan, I'd recommend that you get in touch with sales support in Japan. Do note that my Japanese is very limited.

http://www.sonymobile.co.jp/sales-support/index.html

[Hagay]

You missed somthing.

I am a customer excatly like you.

I really dont know the answer.