Xperia keyboard has stopped working

[prak]

I have Sony Xperia L phone.

My issue is that the Xperia keyboard has stopped working suddenly.

Hence unable to type anything

When checked in settings-Language & Input-Keyboard & Input Methods

The Xperia keyboard option is checked but is greyed out(unable to select it)

Please advice.

[Sam]

Try this: Main Menu > Settings > Apps > All > Xperia Keyboard > Clear Data.

When you are in this section also check that it is disabled if not please choose the "Enable" option.

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[prak]

Hi, I tried this clear data option,but it didnt worked.

Also the disable option is greyed out so cant select it

Still getting same message:Unfortunately  Xperia keyboard has stopped working.

Have even restarted the phone.

Please help.

[Sam]

Then you may need to run a repair sorry:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     In PC Companion, under Support Zone and click Start.
3.     Under Phone Software Update, click Start.
4.     Click repair phone.
5.     Follow the on-screen instructions. 

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[prak]

Hi,

Do I have to take backup before the repair?

One more thing yesterday got a message on phone that new update is available

After the update the keyboard issue started.

[prak]

Hi,

Finally after repair my keyboard has started working.

Thanks

[funkheroes]

any changes to root acces/system after repair in PC COmpanion ? i use Xperia M Dual

[Saadia]

When restarting, will I lose all my images and stuff - do I need to complete a backup?

[Qatrium]

Yes @Saadia, if you are going to perform phone repair using PC companion you'll lose all your data and apps on internal memory, so it would be wise to backup everything (contacts, messages, data on internal memory).

[Yoyoganand]

Suddenly In my phone touch is working automatically I can't di anything