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Hi there
How have you connected this to your TV?
Cheers
Using the HDMI connection to ARC will not work, as the DAV-IS50 does not have the same ARC port.
Seeing that you have connected it via optical (which is the correct way for this device by the way), you need to ensure the TV is outputting via "Digital Audio Out (Optical)" and that TV Speakers is set to "Audio System" (or something like that). So just check your TV settings anyhow.
Also turn ON Bravia Sync (Control for HDMI) for both TV and Sound system
Hi there
I can understand that it would be frustrating, but unfortuantely I am out of ideas. Unless another forum member can assist, it might be best to contact Sony : HERE
Cheers