topic Software update via stick: no on-screen instructions! in Other TVs

Software update via stick: no on-screen instructions!

johndolphin2 — Thu, 10 Nov 2011 16:42:59 GMT

Please can anyone suggest how to update my BRAVIA software. It downloaded fine onto my FAT32 memory stick, but I'm getting no on-screen instructions. I do get USB device detected etc and the unzipped file folder is visible to the BRAVIA. How though to activate the update please? I'm missing something. Thanks.

Software update via stick: no on-screen instructions!

Thalamus. — Thu, 10 Nov 2011 18:29:30 GMT

Hi johndolphin2,

welcome to Questions & Answers..:smileyhappy:

Could you let us know which model Bravia you have please.?

Software update via stick: no on-screen instructions!

Bravia55HX — Thu, 10 Nov 2011 18:37:58 GMT

Hi,

followthe instructions in the link below, disregard the model it was intended for and follow the procedure, its the same for all bravias.

http://support.sony-europe.com/tvhc/downloads/downloads.aspx?site=odw_en_GB&f=FW_Bravia4107EUL&ch=7&m=KDL-32EX703

Software update via stick: no on-screen instructions!

johndolphin2 — Thu, 10 Nov 2011 18:38:40 GMT

Thanks for your swift response. The TV is a 32EX503. The folder name on my USB stick is "sony_tvupdate_2010_0507_eul_", unzipped from the download today via my Vista laptop. Software version on TV is "PKG4.074EUL-0108". After insertion of the stick into the TV I see no on-screen instructions. Thank you.

Software update via stick: no on-screen instructions!

johndolphin2 — Thu, 10 Nov 2011 18:46:14 GMT

@Bravia55HX923: I followed the instructions exactly but after step 2 there no instructions appeared on the TV's screen. Also no other sign of an update trying to take place.

Software update via stick: no on-screen instructions!

Bravia55HX — Thu, 10 Nov 2011 19:06:49 GMT

Hi again,

i thought you might have checked that, sorry. its been a while since i did one via USB and im sure when i did it just went straight on, it should not be a difficult process at all.

if you still have trouble and you dont have a dongle, hard wire it to your router and wait for it to notify you of an update and do it that way.

Software update via stick: no on-screen instructions!

Thalamus. — Thu, 10 Nov 2011 19:27:02 GMT

Hi johndolphin2,

Are you sure you unzipped the zip file correctly because the folder that you should copy to the USB should be called sony_dtv0FA00A00A0A0_00020100

Software update via stick: no on-screen instructions!

johndolphin2 — Thu, 10 Nov 2011 19:34:19 GMT

The containing folder name is "sony_tvupdate_2010_0507_eul_". Inside is the folder you mention ("sony_dtv0FA00A00A0A0_00020100"). Damn & Blast! I misread the instructions on the Sony website, despite checking I should think about 10 times! Very many thanks. Sorry to be such a pest.

Software update via stick: no on-screen instructions!

Thalamus. — Thu, 10 Nov 2011 19:40:17 GMT

You're no a pest it's an easy mistake to make, glad you've managed to resolve the problem..:smileyhappy: