topic Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS! in PCs & Accessories

HELP CAN NOT RE-REGISTER OUR LAPTOPS!

VAIOWoman — Thu, 16 Aug 2007 13:17:51 GMT

Help, I gave my laptop to my sis in-law and now I have my hubby's!

Did a complete recovery on both and set up my VGN-A417S for sis inlaw and my hubby's VGN-A517S for myself!

Phoned Sony Registration line as could not register new ownership of laptops from the Register Your VAIO Icon on the desktops, who assured me they would be reset so that we could do this! Three phone calls later and it is still not happening!

I would like to have my own name and my sis-inlaw too and because we cannot register from laptops, when we click on the MyClubVAIO from launcher it takes you to registration!

The RegisterYour VAIO Icon on desktop opens a page where our details, serial number etc would normally be displayed and you can update them but it is blank and will not let us type our details etc......and then continues to online registration which send us to phone again! At 35p a minute I can not keep doing this when the reset should come into effect within a couple of hours........ or so Sony Line said! I get the same response everytime I phone and now it is a week later! Please can you help????

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

VAIOWoman — Thu, 16 Aug 2007 23:28:56 GMT

Update! Managed to do it through back door so's to speak but now am stuck with the name fountainpenken so any chance I can change this?????

Oh but still get the page of registration done appear when I click on to MyClubVAIO from launcher and then it goes through the process over again onto other pages before I get to ClubVAIO! What a ---t! Grrrrr Getting ther very slowly!

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

Thalamus. — Fri, 17 Aug 2007 11:08:40 GMT

Hi fountainpenken,

welcome to Club Vaio..

I've asked for someone to look into your registration problems..

I'm not sure if your Club Vaio user name can be changed but I have asked that also..

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

VAIOWoman — Fri, 17 Aug 2007 17:26:50 GMT

Thanks so much! I have received an email from e-support (that was fast)as I requested assistance there and they said to phone the same number I phoned before - with their reference number, so hopefully they will correct it!

Wow so my name may be "fountainpenken" forever.....how awful.... it conjures up all sorts of images......not trying to be rude! Tee Hee

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

Thalamus. — Fri, 17 Aug 2007 18:06:10 GMT

You're welcome..

Wow so my name may be "fountainpenken" forever.....how awful....

Out of curiosity what user name would prefer to have..?

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

VAIOWoman — Sat, 18 Aug 2007 16:32:36 GMT

Yehhhhhhhh........ummmmmm.......aaaa.....no can't have that one it could be misconstroooooood......ahhhhhhhhh didadidum.........

It was originally VaioWoman1 but most probs be boring AGAIN and simply be VAIOWoman!

Y CAN U GET IT 4 MOI?

CREEP CREEP :smileygrin:

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

Thalamus. — Sat, 18 Aug 2007 17:38:08 GMT

All we can do is ask, as I've said I'm not sure if it's possible though..

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

nasdev — Wed, 29 Aug 2007 10:41:31 GMT

Hi,

Your username has been changed to "VAIOWoman".

Best regards,
Michael

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

VAIOWoman — Thu, 30 Aug 2007 18:15:49 GMT

A BIG THANK U!

Re: HELP CAN NOT RE-REGISTER OUR LAPTOPS!

Thalamus. — Thu, 06 Sep 2007 13:29:06 GMT

Excellent thanks Michael..