topic Re: regarding recovery disc purchase in PCs & Accessories

regarding recovery disc purchase

@1242267200012220 — Tue, 07 Aug 2007 05:43:52 GMT

Hi all,

i have PCG-Z1RMP sony vaio model laptop. i got this laptop in Germany. but currently i am not staying in germany. i am in India.

i want to purchase the recovery disc for my laptop. My recovery disc which was shipped with the laptop is not getting detected by my optical drive, but my optical drive detects all other dvd's and cd's.

can i make payment online, and get my recovery disc for my model of vaio laptop shipped to my place in India ?

please advice.

thank you

Re: regarding recovery disc purchase

Thalamus. — Tue, 07 Aug 2007 12:18:16 GMT

Hi niranjan_sundaresan,

Do you have access to another PC, if so try making a copy of the recovery disc and then try doing a recovery with the newly created disc..

I've asked Sony as I'm not sure if they will ship recovery disc's to India..

Re: regarding recovery disc purchase

@1242267200012220 — Fri, 10 Aug 2007 03:10:27 GMT

Hi Thalamus,

thank you very much for taking the trouble to ask the Sony guys if the disc can be shipped to India.

Unfortunately i dont have access to another Sony Vaio laptop with similar model, currently and i am stuck up. and unable to proceed further.

I seriously dont know y my disc is not getting detected during Boot process. after i login into windows..i can very well see all the contents of this disc. Just that it does not get detected during boot process.

My laptop is damn slow these days due to lots of unwanted softwares which i installed, and that was the reason i was planning to reformat with my recovery disc.

if you know some alternative way for my problem. please let me know.

thank you very much.

Re: regarding recovery disc purchase

Thalamus. — Sat, 11 Aug 2007 13:29:53 GMT

Hi niranjan_sundaresan,

I think Sony will be able to supply a recovery disc set to you in India, but I'm just waiting for clarification on the correct process for you to follow to order and arrange the shipping of them..

Re: regarding recovery disc purchase

Thalamus. — Tue, 14 Aug 2007 10:32:39 GMT

Hi niranjan_sundaresan,

hopefully you are now in contact with Sony and can obtain your recovery disc's..

Re: regarding recovery disc purchase

@1242267200012220 — Thu, 16 Aug 2007 07:28:21 GMT

Hi niranjan_sundaresan,

I think Sony will be able to supply a recovery disc set to you in India, but I'm just waiting for clarification on the correct process for you to follow to order and arrange the shipping of them..

Hi Thalamus...

what is the exact procedure for me to get the SONY recovery disc to India ? can you briefly tell me which is the correct process to get in touch with them ?

pls advice

Re: regarding recovery disc purchase

Thalamus. — Thu, 16 Aug 2007 12:21:31 GMT

Hi niranjan_sundaresan

Have you been in contact with Sony via e-support, case number 2586***..

Re: regarding recovery disc purchase

@1242267200012220 — Fri, 17 Aug 2007 05:23:03 GMT

Hi niranjan_sundaresan

Have you been in contact with Sony via e-support, case number 2586***..

hi Thalamus,

Yes. i got in contact with e-support and i raised a case with them. it is Case 2586***. i have replied to them, with what ever details they wanted. i hope they will give me a positive response. and i hope to get a new recovery cd

Re: regarding recovery disc purchase

Thalamus. — Fri, 17 Aug 2007 10:45:52 GMT

I hope so too niranjan_sundaresan..

If you don't get a reply to your e-support post please let me know..

Re: regarding recovery disc purchase

Thalamus. — Fri, 17 Aug 2007 23:35:34 GMT

Hi

You may find this Roadkil's Unstoppable Copier of interest, I've not used it before so I'm not sure if will work.

Re: regarding recovery disc purchase

@1242267200012220 — Tue, 21 Aug 2007 09:23:59 GMT

I hope so too niranjan_sundaresan..  

If you don't get a reply to your e-support post please let me know..

hi thalamus,

i posted on e-support on 17th august and till now ive not got any replies for my notes... if you can help me, as to how i can get recovery disc thru e-support that wud be realy great help for me !

thank you

Re: regarding recovery disc purchase

@1242267200012220 — Thu, 23 Aug 2007 09:32:05 GMT

hi thalamus,

i have not yet got any reply from e-Support team and my case is still OPEN with them. any suggestions how can i proceed further ?

please advice.

Re: regarding recovery disc purchase

@1242267200012220 — Mon, 27 Aug 2007 09:21:45 GMT

hi thalamus,

is there any way you can help me in getting an answer from e-Support team ?

thank you

Re: regarding recovery disc purchase

Thalamus. — Tue, 04 Sep 2007 21:02:38 GMT

hi thalamus,

is there any way you can help me in getting an answer from e-Support team ?

thank you

Hi niranjan_sundaresan,

I have been informed that Sony have replied to you and are awaiting feedback from you..?

Can you confirm when you have done this please..

Re: regarding recovery disc purchase

Thalamus. — Sun, 09 Sep 2007 18:47:49 GMT

Hi niranjan_sundaresan,

have supplied the feedback required by Sony and been able to obtain your recovery disc set.?

Re: regarding recovery disc purchase

Thalamus. — Sun, 30 Sep 2007 17:36:34 GMT

Hi niranjan_sundaresan,

have you been able to obtain the recovery disc's from Sony yet.?