topic Re: WIN DVD BD not working in PCs & Accessories

WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 17:09:43 GMT

Hello,

Can anyone help?

I have a VGN-AR21S running Vista. Since I upgraded to Vista I can't get WIN DVD to work. CDs play OK but nothing in Blu Ray works.

Also I tried downloading the latest version of WIN DVD BD from the VAIO update site but it fails and says it needs to be installed manually. How do I do this?

Re: WIN DVD BD not working

Thalamus. — Sat, 20 Dec 2008 17:30:05 GMT

Hi Meld,

What version of WinDVD is currently installed on your Vaio as you will need to install the updates in order..

Intervideo WinDVD BD8.0.8.100

InterVideo WinDVD BD8.0.8.416_2

InterVideo WinDVD BD8.0.8.425_3

WinDVD BD8.0 - 8.0.9.429_2

To install the update browse to the folder that you downloaded the WinDVD update file, the default location is usually Computer > Local Disk (C) > Update file..

The file you are looking for should be called something beginning with ITAOTH, once found then double click to install the file..

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 17:42:14 GMT

Hello,

How do I find out the version. There does not appear to be an "About" Tab?

Re: WIN DVD BD not working

Thalamus. — Sat, 20 Dec 2008 17:53:18 GMT

How do I find out the version. There does not appear to be an "About" Tab?

To check the version number, launch Intervideo WinDVD BD for Vaio, then right click on the WinDVD BD for Vaio application window, from the list select Set-Up.

In the new Set-Up window select the Information Tab.

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 17:57:35 GMT

Hello again Thal,

There is an "i" button on WIN DVD but it seems to be greyed out for some reason...

Can't find an update file anywhere I think it stopped downloading midstream...

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 18:02:31 GMT

OK Got it.

Its 8.0 DXVA B08.100

Apparently. Is there a way of getting the upgrades in the right order?

(appreciate your help btw!)

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 18:04:49 GMT

In fact the whole thing says:

OS:
Windows VISTA
Version:
8.0 DXVA B08.100
Navigation:
Info not available
Video:
Info not available
Audio:
Info not available
CPU:
Name: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz
Family:6 Model:15 Stepping:6
Standard Feature: 0xbfebfbff
Hyper-Threading: Not supported, Not enabled
Instruction support:
Intel MMX: Enabled
Intel SSE: Enabled
Intel SSE2: Enabled
Intel SSE3: Enabled
AMD 3DNow!: Not enabled
AMD Enh 3DNow!: Not enabled
AMD 3DNow! Pro: Not enabled
Total Memory:
2.00 GB
Computer:

Re: WIN DVD BD not working

Thalamus. — Sat, 20 Dec 2008 19:11:28 GMT

Is there a way of getting the upgrades in the right order?

InterVideo WinDVD BD8.0.8.416_2 download HERE

Then locate the ITAOTH-01596000-UN.exe file and follow the installation instructions..

Once version 8.0.8.416 (ITAOTH-01596000-UN.exe) has been installed download InterVideo WinDVD BD8.0.8.425_3 from HERE

As above locate the ITAOTH-01596002-UN.exe file and follow the installation instructions as before..

Finally once version version 8.0.8.425 (ITAOTH-01596002-UN.exe) has been installed download WinDVD BD8.0 - 8.0.9.429_2 from HERE

And install as with previous updates..

To be on the safe side it may be worth restarting your Vaio after each installation..

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 19:45:33 GMT

Cripes ...you have been busy.

I found the update folder and there were lots of things there that have probably been hanging around for years. I have installed them all. Only one of them was to do with WIN DVD and it made no change to the issue state.

Anyway thanks, I will work through your hyperlinks and see where I end up! Then let you know...

Re: WIN DVD BD not working

tonybeard — Sat, 20 Dec 2008 20:11:28 GMT

Most of the UK had flu last week so resembled this. Thalamus is the guy

Re: WIN DVD BD not working

Thalamus. — Sat, 20 Dec 2008 20:46:19 GMT

Anyway thanks, I will work through your hyperlinks and see where I end up! Then let you know...

You're welcome Meld, hope all goes well..

Re: WIN DVD BD not working

Meld51 — Sat, 20 Dec 2008 21:11:52 GMT

Update 1 complete

Something about AASC key being expired.

Re: WIN DVD BD not working

Thalamus. — Sat, 20 Dec 2008 22:47:24 GMT

Most of the UK had flu last week so resembled this. Thalamus is the guy

Where did you get that photo of me in fancy dress from...

Re: WIN DVD BD not working

Meld51 — Sun, 21 Dec 2008 12:24:36 GMT

Well, I've updated as far as I can go. Now I get a message saying that my AACS key has expired.

It looks like the auto update feature will not work. I get a message from Corel saying:

"Currently there is no new key or patch available for your player" and to get in touch with Tech Support. When I do that they say that OEM installations of WIN DVD are not supported by email...very helpful.

I've sent them an email anyway but has anyone got any ideas what to do next?

Re: WIN DVD BD not working

Thalamus. — Sun, 21 Dec 2008 13:18:11 GMT

Hi meld,

you want to try contacting Vaio-support as well..

The only other suggestion that I can think of at the moment is to uninstall Win-DVD, once uninstalled then download the Intervideo WinDVD BD8.0.8.100 application again using the following link: Intervideo WinDVD BD8.0.8.100

Then install ITAOTH-01523801-UN.exe followed by the updates as listed above again..

However I'm not sure that this will resolve the AACS key problem..

Re: WIN DVD BD not working

saikamma — Tue, 23 Dec 2008 10:06:26 GMT

Hi,

I have a problem with my Sony Vaio FZ21M where I put my Blu ray disc in my laptop and the computer just doesnt recognize it. I have posted on the same on the forum, Spoke to the customer support and they created a case with number 3573472. They also gave me one of the solutions of formatting the laptop and setting back to Factory settings or do a system restore.System restore did not work, and I dont want to do a complete format or send it to Vaio support for a thorough check up. Is there any patch file or a driver download i need to do in order to put it back to work. Btw, the drive is MATSHITA BD-Cmb UJ 120 ATA Device. could you kindly help ?

Re: WIN DVD BD not working

Thalamus. — Tue, 23 Dec 2008 12:25:44 GMT

Hi KRISHNASAI,

have you installed all of the Win DVD updates.?

You can find the updates for your FZ21M by clicking on the following link: FZ21M updates