topic Re: &quot;An error occurred while transfer.Could not retrieve the device information&quot; in PCs & Accessories https://community.sony.com.mk/t5/pcs-accessories/quot-an-error-occurred-while-transfer-could-not-retrieve-the/m-p/98930#M5319 <HTML><HEAD></HEAD><BODY><P>I had the same message. I idownloaded all the upgrades. however when I uninstalled Musicmatch software that came with the Tevion Jukebox it worked fine. <BR /><BR />So it was probably a software conflict. Or make windows media player or iTunes your default your default music player. worth a go.<BR /></P></BODY></HTML> Wed, 01 Jun 2005 15:58:25 GMT mediaman 2005-06-01T15:58:25Z "An error occurred while transfer.Could not retrieve the device information" https://community.sony.com.mk/t5/pcs-accessories/quot-an-error-occurred-while-transfer-could-not-retrieve-the/m-p/98928#M5318 <HTML><HEAD></HEAD><BODY><P>"An error occurred while transfer.Could not retrieve the device information"<BR /><BR />Well the list of problems with my VP just grows and grows, that is what it said when i tried to tranfer mp3 files to my VP does this mean anything to anybody because i have not got a clue what his means. Oh and i have tried adding files that i have alreday present on the VP but this message comes up again after failing to transfer.<BR />Any help would be appreciated, because i am clueless to what has went wrong this time anfdif anyone knows how to fix it please post because i have number of problems with this device and have overcome them.. don't let this one be any different.<BR /></P></BODY></HTML> Tue, 19 Apr 2005 17:01:06 GMT https://community.sony.com.mk/t5/pcs-accessories/quot-an-error-occurred-while-transfer-could-not-retrieve-the/m-p/98928#M5318 Robby41 2005-04-19T17:01:06Z Re: "An error occurred while transfer.Could not retrieve the device information" https://community.sony.com.mk/t5/pcs-accessories/quot-an-error-occurred-while-transfer-could-not-retrieve-the/m-p/98930#M5319 <HTML><HEAD></HEAD><BODY><P>I had the same message. I idownloaded all the upgrades. however when I uninstalled Musicmatch software that came with the Tevion Jukebox it worked fine. <BR /><BR />So it was probably a software conflict. Or make windows media player or iTunes your default your default music player. worth a go.<BR /></P></BODY></HTML> Wed, 01 Jun 2005 15:58:25 GMT https://community.sony.com.mk/t5/pcs-accessories/quot-an-error-occurred-while-transfer-could-not-retrieve-the/m-p/98930#M5319 mediaman 2005-06-01T15:58:25Z