topic Re: InterVideo WinDVD BD for VAIO in PCs & Accessories

InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 20:18:59 GMT

Hi,
I have a Sony VAIO VGN-AR51M and it plays most bluray dvds. When i load up WinDVD BD it comes up with the message 'The AACS Key has expired. You may not be able to play back some titles. Press "Yes" to update.' If i press yes it signs me into to correl and comes up with an error message saying 'Error Code: R03-Explanation:Cannot find matching AACS Key or patch.' If i press no to the update it lets me play most movies such as 'BLACK HAWK DOWN' AND '300' but wont let me play a new dvd (Green street 2) and says 'WinDVD stops plaback because of AACS error check' and goes to a blank screen. I have downloaded all available updates from Sony.
Please can anyone help? Greatly appreciated.
Please can nobody tell me to by other software.Thank you.

Re: InterVideo WinDVD BD for VAIO

Thalamus. — Fri, 10 Apr 2009 20:33:03 GMT

Hi Mark,

welcome to Club VAIO..

Have you installed the WinDVD BD -8.0 - 8.0.9.670_2 update.?

If not use the following link to download: WinDVD BD -8.0 - 8.0.9.670_2

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 20:42:37 GMT

Yes i have this saved to my hard drive and i have run the link in the downloaded file and once the set up has finished it says 'update module installed sucessfully'. I restarted the laptop then loaded up WinDVD but still no luck:( I repeated this without restarting the computer but still no luck.
Any other suggestions?

Re: InterVideo WinDVD BD for VAIO

Thalamus. — Fri, 10 Apr 2009 20:45:35 GMT

Hi Mark,

What version of WinDVD is currently installed on your Vaio.?

To check the version number, launch Intervideo WinDVD BD for Vaio, then right click on the WinDVD BD for Vaio application window, from the list select Set-Up.

In the new Set-Up window select the Information Tab.

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 20:48:40 GMT

It says Version: 8.0 DXVA B09.670

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 20:53:43 GMT

It seems many people with WinDVD BD for VAIO have the same problem and with the views it has had already i see other people would like to know why this is.

Thank you for your help:)

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 21:00:35 GMT

Does anybody know if this si the latest version of WinDVD BD fo Vaio??

Thanks once again

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 10 Apr 2009 21:23:54 GMT

Thanks for your help Thalamus :smileygrin:

If you can think of anything else to try please message back.

Re: InterVideo WinDVD BD for VAIO

Thalamus. — Sat, 11 Apr 2009 09:20:37 GMT

Hi Mark,

Version 8.0 DXVA B09.670 of Win DVD is the latest version of Win DVD for your Vaio..

All I can suggest is that you contact Sony Vaio support and ask if a newer version of win DVD is available for your Vaio, you can do this either by phone or via e-mail, use the following link to find the contact details: [url=http://support.vaio.sony.co.uk/contacts/contacts.asp?site=voe_en_GB_cons[/url]

Unfortunately I expect you'll be requested to perform a system recovery to resolve the AASC key being expired..

Re: InterVideo WinDVD BD for VAIO

markj1993 — Sat, 11 Apr 2009 09:27:31 GMT

I have only just done a system recovery to factory default and redownloaded everything so i dont think this will change it

It must be a problem with the preinstalled software not being able to update as it says it is updating the AACS Key but then comes up with the error message.

Re: InterVideo WinDVD BD for VAIO

markj1993 — Sat, 11 Apr 2009 09:34:33 GMT

Is there any way of contacting VAIO support at the weekend?

A lso i dont know wether this could be the reason but corel have brought out WinDVD 9

Re: InterVideo WinDVD BD for VAIO

Thalamus. — Sat, 11 Apr 2009 09:56:52 GMT

Is there any way of contacting VAIO support at the weekend?

Unfortunately not, you could try emailing them but I doubt you'll get a reply..

Also i dont know wether this could be the reason but corel have brought out WinDVD 9

The retail copy is different to the Sony supplied OEM version of Win DVD and unfortunately Sony are a little slow in releasing the updates that allow the newer versions of Blu Ray movies to play..

Re: InterVideo WinDVD BD for VAIO

markj1993 — Sat, 11 Apr 2009 09:58:50 GMT

Ahhh now i understand. Anyway thanks for your help and hopefully Sony will release a new compatability update soon

Re: InterVideo WinDVD BD for VAIO

Thalamus. — Sat, 11 Apr 2009 10:10:58 GMT

You're welcome and I hope so too..

Re: InterVideo WinDVD BD for VAIO

markj1993 — Sat, 11 Apr 2009 19:05:28 GMT

If any body gets any information on new downloads for blu-ray compatability for WinDVD BD for VAIO please can you paste the link here. Thanks again

Also i would like to know if anyone else has this problem to see if it a software problem and not my version. Thanks. MARK :smileygrin:

Re: InterVideo WinDVD BD for VAIO

markj1993 — Wed, 15 Apr 2009 17:56:43 GMT

Still awaiting reply from sony regarding whether there is any new updates

Just wondering whether anyone else had the same problem and has resolved it?

Mark.

Re: InterVideo WinDVD BD for VAIO

markj1993 — Fri, 17 Apr 2009 21:46:31 GMT

Still no reply from sony after 6 days and 3 sent emails

I have tried to ring them but been unable to get through, might try again next week.

Re: InterVideo WinDVD BD for VAIO

markj1993 — Mon, 20 Apr 2009 18:48:22 GMT

After several emails to Sony i am just being told to download the latest updates for my model which i have already got and they can't seem to grasp the fact that this is the case

Re: InterVideo WinDVD BD for VAIO

markj1993 — Wed, 22 Apr 2009 14:24:34 GMT

Yet again the only reply is download these updates and a link

When will they understand

Re: InterVideo WinDVD BD for VAIO

Johannesburg — Thu, 23 Apr 2009 07:59:23 GMT

Hi Mark, This is Nicholas Mofokeng from Sony VAIO Support Team.

I will put this solution here for future use since you gave me this link to access your problem.

I will have also sent you the solution through your email.

The solution is as follows and hope this will help you.

First the Corel Web page must be added as a Trusted Website in the Internet Explorer software.

1.Click the Start button, and then click Internet Explorer .
2.In the Internet Explorer window, click the Tools button.
3.On the Tools menu, click Internet Options .
4.In the Internet Options window, click the Security tab.
5.On the Security tab, under Select a zone to view or change the security settings , click the Trusted sites icon, and then click the Sites button.
6.In the Trusted sites window, under Add this website to the zone , type the Web site URL address (for example http://www.sony.com ), click to clear the check from the box next to Require server verification for all sites in this zone , and then click the Add button.
NOTE: The box next to Require server verification for all sites in this zone must be clear before the Add button is clicked or an error message will appear.
7.In the Trusted sites window, click the Close button.
8.In the Internet Options window, click the OK button.

In the Internet Explorer window, click the X in the upper-right corner to close the window

Then proceed as follows:
1.Insert the Blu-ray Disc (BD) movie into the Blu-ray Disc (BD) drive.
2.Click the Start button, click All Programs , click InterVideo WinDVD , and then click InterVideo WinDVD BD for VAIO .
3.At the AACS Key has expired error message, click Yes.
4.On the Corel DRM system on Vista Web page, click the Next button.
5.On the Corel Account Web page, if you already have a Corel account, use your existing user name and password to continue. If you do not have an account, in the New User field, click to select Personal and then click the Submit button.
NOTE: New Users will have to enter the necessary contact information to complete the COREL Account registration and, once all required information has been provided, click the Submit button.
6.On the Patch download Web page, click the link to begin the patch download.
NOTE: The word "here " is the link.
7.In the File Download window, click the Save button, and save the file to the Desktop .
8.In the WinDVD BD for VAIO window, click the X in the upper-right corner to close the window.
9.On the Desktop , double-click the just downloaded WinDVD .exe file.
10.In the Do you want to run this software prompt, click the Run button.
11.At the Update Module Setup prompt, click the OK button.
12.Restart the computer
13.Click the Start button, click All Programs , click InterVideo WinDVD , and then click InterVideo WinDVD BD for VAIO .
14.At the AACS Key has expired error message, click Yes .
15.On the Corel DRM system on Vista Web page, click the Next button.
16.On the Corel Account Web page, use your user name and password to continue.
17.At the AACS key update is now finished prompt, click the OK button.

This should solve the issue. Thank you.

Kind Regards,