topic Re: Recovery tool issue in PCs & Accessories https://community.sony.com.mk/t5/pcs-accessories/recovery-tool-issue/m-p/322787#M25119 <HTML><HEAD></HEAD><BODY><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Hi Josip,</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">As far as I am aware this model was released towards the end of 2007 with Vista Home Premium 32Bit OS – hence a return to factory settings has reverted from 64 to 32Bit.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Presumably, at some time, you or a previous owner has upgraded to 64Bit using a retail copy of Vista? If so the process will need to be repeated.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Rich</SPAN></P></BODY></HTML> Wed, 09 May 2012 09:16:42 GMT rich912 2012-05-09T09:16:42Z Recovery tool issue https://community.sony.com.mk/t5/pcs-accessories/recovery-tool-issue/m-p/322785#M25118 <HTML><HEAD></HEAD><BODY><P>Hi!</P><P>I have a Sony <SPAN class="J-JK9eJ-PJVNOc" style="background-color: yellow;">vaio</SPAN> <SPAN class="J-JK9eJ-PJVNOc" style="background-color: yellow;">vgn</SPAN> fz18e notebook, with Vista operating system. Yesterday I've restored the notebook to factory settings. The problem I encountered is that now I have a 32-bit version of Vista and not 64-bit as it was before. Does anyone know how to get the 64-bit version back?</P><P></P><P>Thanks in advance!</P><P><SPAN class="J-JK9eJ-PJVNOc" style="background-color: yellow;">Josip</SPAN></P></BODY></HTML> Wed, 09 May 2012 08:14:45 GMT https://community.sony.com.mk/t5/pcs-accessories/recovery-tool-issue/m-p/322785#M25118 josipp 2012-05-09T08:14:45Z Re: Recovery tool issue https://community.sony.com.mk/t5/pcs-accessories/recovery-tool-issue/m-p/322787#M25119 <HTML><HEAD></HEAD><BODY><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Hi Josip,</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">As far as I am aware this model was released towards the end of 2007 with Vista Home Premium 32Bit OS – hence a return to factory settings has reverted from 64 to 32Bit.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Presumably, at some time, you or a previous owner has upgraded to 64Bit using a retail copy of Vista? If so the process will need to be repeated.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-size: 12pt; line-height: 115%; font-family: " arial="">Rich</SPAN></P></BODY></HTML> Wed, 09 May 2012 09:16:42 GMT https://community.sony.com.mk/t5/pcs-accessories/recovery-tool-issue/m-p/322787#M25119 rich912 2012-05-09T09:16:42Z