The TCP/IP NetBIOS Helper service entered the stopped state.

bingefeller — Sun, 29 Apr 2012 17:51:14 GMT

hi guys,

I'm starting to see this error frequently on my computer - "The TCP/IP NetBIOS Helper service entered the stopped state."

I'd be browsing a site, normally Youtube or playing online flash games, and my internet connection drops for a few seconds then reconnects to the same network. Perhaps it's something to do with a constant heavy load?

I am certain it's not my router as I have checked the router logs and it doesn't register that there is a problem.

My router is a Draytek Vigor 2750n and I'm using it wirelessly. My laptop is a Sony Vaio VPCEJ2B1E.

I checked in Event Viewer and it comes up with :

"The TCP/IP NetBIOS Helper service entered the stopped state."

Then, a few seconds later it says:

"The TCP/IP NetBIOS Helper service entered the running state."

Any ideas what could be causing this problem? As I said, I have experieneced this before when downloading a large file, or watching Youtube videos. Maybe it's because so much information is being downloaded through my connection?

As I said, the router logs give absolutely no indication of this error and I think it's a Windows 7 or a computer hardware error.

Any help would be appreciated.

Sorry guys but I am just realising something after reading up on this problem.

I have checked under the Device Manager to see the settings for my wireless card (Atheros AR9285 Wireless Network Adapter) and there is a box which is checked saying:

Allow this computer to turn off this device to save power.

Maybe unchecking that would save my problem, or would it cause more problems for me?

Message was edited by: bingefeller

topic The TCP/IP NetBIOS Helper service entered the stopped state. in PCs & Accessories

The TCP/IP NetBIOS Helper service entered the stopped state.