topic Re: worn keys on keyboard in PCs & Accessories

worn keys on keyboard

DanielLamprell — Fri, 22 Sep 2006 16:08:23 GMT

i have read other peoples problems with this and letters 'wearing away'. i have the same problem and my warranty is still valid but from reading the other forums i still couldnt see what i should actually do.
can i get a new set of keys through the mail to attach?

thanks in advance for any replys.

Re: worn keys on keyboard

DanielLamprell — Fri, 22 Sep 2006 16:27:13 GMT

anyone else got the same problem? this seems to be a regular occurance with these keyboards.
has anyone solved or know how to solve this problem ?

thanks.

Re: worn keys on keyboard

Thalamus. — Fri, 22 Sep 2006 21:40:31 GMT

Hi Daniel Lamprell,

Welcome to Club Vaio,

You will need to open a warranty claim via Vaio-Link

Re: worn keys on keyboard

DanielLamprell — Sat, 23 Sep 2006 10:49:16 GMT

ok cheers

Re: worn keys on keyboard

Thalamus. — Sat, 23 Sep 2006 13:02:17 GMT

Let us know how you get on...

Re: worn keys on keyboard

biancavaio — Sat, 23 Sep 2006 13:28:29 GMT

Hi daniel , ..i had the same problem as you , and i had contacted sony about it ...i still was under my warranty but im afraid they'll only give you 5 keys of your choice through mail then they will ask you to send in your laptop ...to them ..but theres no chance i could do that because i need my laptop 24/7 and they said if i did send it in it would take 5 weeks ...so i just stuck to the 5 keys they gave me

hope your problem does get sorted out

bianca

xxx

Re: worn keys on keyboard

Thalamus. — Sat, 23 Sep 2006 13:32:03 GMT

they said if i did send it in it would take 5 weeks

I thought it was normally a week to 10 days...:smileyshocked:

Re: worn keys on keyboard

Blackheart — Sat, 23 Sep 2006 17:43:47 GMT

Hi,
I 've just had my laptop in for repair. I live in the Isle of Man and the laptop had to go away to France for repair. It was picked up Tuesday 19th and was retuned on Thursday 21st. That was for a keyboard problem as well. I was expecting a week to 10 day wait. Very fast service!

Re: worn keys on keyboard

Thalamus. — Sat, 23 Sep 2006 17:54:47 GMT

Hi Blackheart,

Welcome to Club Vaio...

Thanks for the info, I did think 5 weeks sounded a long time.

Re: worn keys on keyboard

biancavaio — Sat, 23 Sep 2006 18:21:58 GMT

something ..wrong with the sony advisor i was talkin to then ...i definatley remember hearing the words 4-5 weeks ...maybe the advisor was'nt sure and gave me any old answer

love bianca

xxx

Re: worn keys on keyboard

Thalamus. — Sat, 23 Sep 2006 19:01:15 GMT

Hi Bianca,

Either way it would appear that the advice given to you was incorrect, which is not very good service at all..:smileysad:

Re: worn keys on keyboard + CONTACTS WORN OUT !

explorer23 — Sat, 23 Sep 2006 19:16:53 GMT

Hey there !.......by the way.......

ANYBODY GOT EXPERIENCE WITH FIXING KEYBOARD PROBLEMS ?

MY LEFT SHIFT-BUTTON DOESN'T DO IT ANYMORE - OR JUST SOMETIMES PRESSING EVRY HARD.............

SOMEBODY TOLD ME: BUILD OUT THE KEY-BOARD - USE CONTACT-SPRAY - CLEAN THE CONTACT................

O.K. FINE ! BUT IS THAT RISKY - OR EASY TO DO ?.............

DON'T WANT TO TURN IT IN FOR REPAIR REALLY...........................

IT'S A VAIO PCG-K215S.........................

THANKS FOR HELP EVERYBODY......................

Re: worn keys on keyboard + CONTACTS WORN OUT !

biancavaio — Sat, 23 Sep 2006 19:52:00 GMT

Hi thalamus , ..ur absolutley correct its horrid service

bianca

xxx:smileysad:

Re: worn keys on keyboard + CONTACTS WORN OUT !

tonybeard — Sat, 23 Sep 2006 20:25:55 GMT

If anyone needs the PDF of how to install the keys correctly let me know through my e-mail. I managed to get a brand new keyboard but this was after immense pressure and pointing out I had reported the wear key problem 2 months after purchase. Vaio Links policy is normal wear and tear as a result of use has to be reasonable

Re: worn keys on keyboard + CONTACTS WORN OUT !

Reaver — Sat, 23 Sep 2006 22:26:51 GMT

What Vaio you after? There's a guy on ebay selling Vaio Keyboard keys for 99p each on ebay.co.uk. They're for the VGN-A417M. Other various, full, keyboards for Vaio's are about £10 on there at the mo so it's not an expensive fix

Re: worn keys on keyboard

kee-lo_ — Sun, 24 Sep 2006 14:04:50 GMT

something ..wrong with the sony advisor i was talkin to then ...i definatley remember hearing the words 4-5 weeks ...maybe the advisor was'nt sure and gave me any old answer  


love bianca 

xxx

Haha sounds like it

Re: worn keys on keyboard

DanielLamprell — Sun, 24 Sep 2006 16:53:42 GMT

ok yer lots of ppl are having this prob. thanks again to bianca, thelamus n kee-lo for all your help ..

yer 5 keys should be enough as only the A, O N, M keys are worn ...so far

in the future if they are so tight maybe i will invest in some special gloves.

thanks guys and girl's

Dan

Re: worn keys on keyboard

Blackheart — Sun, 24 Sep 2006 17:05:25 GMT

Hello again

Maybe my turn around of 3 days was a fluke, maybe I was just lucky. In my job as a computer technician, I process the return to manufacture of Acer and Sony laptops. Acers generally take about a week and a half on a quick job, so when my Sony came back in three days I nearly fell off my seat! Mind we don't see many Sonys in for repair, so I can't really comment on whether this speed of turn around is the norm

Re: worn keys on keyboard

DanielLamprell — Sun, 24 Sep 2006 19:37:23 GMT

hhmm even so ..i dont really want to have the hassle of packaging my vaio n sending it off to them.

seems a bit silly for 2 or 3 faded keys lol

if u are a technician who does this kind of job (or atleast i think) does that mean you could get hold of some keys for me?
or not your department?

id be most grateful its just sony say its wear n tear so id have to give them money for some keys .. thanks

Dan.

Re: worn keys on keyboard

kee-lo_ — Mon, 25 Sep 2006 10:54:03 GMT

yer 5 keys should be enough as only the A, O N, M keys are worn ...so far

That means you can't have a moan