topic Re: H E L P !! burning problems in PCs & Accessories

H E L P !! burning problems

luansille — Sat, 15 Oct 2005 21:21:40 GMT

Hi

I've got a Sony Vaio model VGN-FS115S and have problems burning onto dvds.

The dvds are Philips DVD+RW. I have used Sonic Record Now.

When I make an attempt it spits our the dvd and tells me to put in a new cd. There is nothing wrong with the disc - they are brand new (got 25 of them).

Don't really think it should matter but it is the same whether I want to burn music or a movie.

So, does it matter which dvds I use? Can I not use the dvd but should I use cds instead? Are there a difference besides the amount you can save on them and does it really matter?

What do you suggest I do?

Thanks!

Re: H E L P !! burning problems

Vas — Sat, 15 Oct 2005 21:28:27 GMT

Are youtrying to make the recovery discs?
If that's the case for some reason it won't let you use DVD RW

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 21:37:50 GMT

Trying different brands of media is worth a try – Memorex, Verbatim, Sony, also try DVD -RW.

However, with this model, there is always the possibility that your optical drive is a DW-D56A and this may be the root cause. Do a search on this forum “DW-D56A”.

Re: H E L P !! burning problems

Vas — Sat, 15 Oct 2005 21:39:49 GMT

Hi 

I've got a Sony Vaio model VGN-FS115S and have problems should I use cds instead?

Does your model not support DVD+/-RW?

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 21:45:27 GMT

Does your model not support DVD+/-RW?

This model supports both + & - RW.

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 21:49:05 GMT

Apparently it should support DVD+/-RW

Have not made a recovery disc yet........ Had the laptop for 6 months but never really needed to burn anything or had time to play around with it (and do the receovery disc).

Will check if I have a DW-D56A drive.

Can't believe how quickly I got 3 responses! You guys are amazing.

S

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 21:55:10 GMT

this links to the specifications if that is of any help

http://www.vaio-link.com/specifications/specifications.asp?l=en&m=1810

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 22:07:52 GMT

To identify the model of optical drive, open either My Computer or Explorer, right click on the drive, select properties and click on the hardware tab.

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 22:08:54 GMT

hmm looks like I have DW-D56A. Is this a troublesome one?

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 22:12:40 GMT

I am afraid so.

As I suggested, do a search for DW-D56A on this forum (or Google) and all will be revealed:smileysad:

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 22:16:18 GMT

Rich, am looking up threads as I type:-)... What do you suggest I do? It is still under warrenty...

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 22:18:28 GMT

Can it be updated? I am not very technical with these things. A month ago I did take it to the PC World shop and had my brother (abroad) to give me technical support. PC World managed to burn on a cd.

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 22:29:17 GMT

I suggest that you speak to support on Monday. They will probably ask that you install the firmware update for the drive (available on Vaio-Link), but I doubt that this will have any effect, judging from previous posts on this drive.

It seems that there is a new DW-D56A ver2 drive that is being fitted as a replacement (wheresmybeaver posted this a couple of days ago), when you speak to support quote this to them and insist on speaking to the technical department if you are getting the usual run around from support.

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 22:33:25 GMT

Firmware update from here.

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 22:34:38 GMT

Thank you Rich, you have been a real help! I will definitely check with support on Monday. Read many other posts by now and it looks like so many have had this problem. Hopefully they will be happy to refit it with the updated version.

Have a nice weekend:)

Re: H E L P !! burning problems

rich912 — Sat, 15 Oct 2005 22:37:31 GMT

Have a nice weekend:)

You too luansille, let us know how you get on.

Re: H E L P !! burning problems

luansille — Sat, 15 Oct 2005 22:55:37 GMT

as expected update didn't work....hmm will speak with support on monday and keep you updated.

Re: H E L P !! burning problems

luansille — Sat, 17 Dec 2005 12:14:12 GMT

Hi all,

Got the laptop to repair. They replaced the drive and I have now had no trouble burning onto cds - but I still cannot use the 25 phillips dvd+rw that i bought long ago.

It is driving me mad. I want to burn some holiday movies so cds are not effective when the files are so large. It won't let me burn music on them either so I am thinking that either it's the drive still playing up or there is something wrong with these dvds, ie they are not compatible. But then I am thinking, should it not accept all types of dvds?

I am so annoyed with this and I have spent so many hours on sorting it out that I am close to giving up.

Any help would be highly appreciated before I chuck this thing out of the window.

sx

Re: H E L P !! burning problems

kee-lo_ — Tue, 20 Dec 2005 18:28:50 GMT

I'd love to know how many DVD drives Sony are wasting every month?
They must be replacing > 1000 from the posts we get here

Re: H E L P !! burning problems

Wiredchild — Mon, 26 Dec 2005 16:21:03 GMT

Hey, my Dad has the same problem with his FS series. I think he said he rang support and they said that the drives are limited to using Sony disks or something.

...Sounds very very cheeky of them if that's true. Have you tried Sony disks??

Dad has loads of problems with his FS series, seems a bit crap to me.