topic wireless keyboard and mouse stop working in PCs & Accessories

wireless keyboard and mouse stop working

tonymatthews — Fri, 10 Jul 2009 10:26:01 GMT

Hi. I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC. a straigh restart doesn't correct it, I have to shutdown, then start up. Any ideas? it's frustrating the hell out of me.

Re: wireless keyboard and mouse stop working

StevieBird — Fri, 28 Aug 2009 19:52:20 GMT

Hi.  I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC.  a straigh restart doesn't correct it, I have to shutdown, then start up.  Any ideas?  it's frustrating the hell out of me.

I too have had this same problem. I have found out from SONY how to fix it with a setting on Device manager. Let me know if I can help you.
Stevie

Re: wireless keyboard and mouse stop working

tonymatthews — Sat, 29 Aug 2009 12:25:50 GMT

Steve

any advice on fixing this would be much appreciated thanks. do you want to post it here, or i can give you an email address?
thx
Tony

Re: wireless keyboard and mouse stop working

Blencogo — Sat, 29 Aug 2009 13:23:47 GMT

I think many others would appreciate the fix being posted here on the forum. You are not alone with this problem!

Thanks.

Re: wireless keyboard and mouse stop working

samsamly — Tue, 01 Sep 2009 06:56:37 GMT

Steve

any advice on fixing this would be much appreciated thanks.  do you want to post it here, or i can give you an email address?
thx
Tony

hi steve, i hv had this problem too, pls let me know how to fix this problem...many thanks

Re: wireless keyboard and mouse stop working

samsamly — Tue, 01 Sep 2009 06:58:19 GMT

Hi.  I have a vaio VGC LV1S and every few days the wireless keyboard and mouse stop communicating with the PC.  a straigh restart doesn't correct it, I have to shutdown, then start up.  Any ideas?  it's frustrating the hell out of me.


I too have had this same problem. I have found out from SONY how to fix it with a setting on Device manager. Let me know if I can help you.
Stevie

hi hi steve, i hv had this problem too, pls let me know how to fix this problem...many thanks

Re: wireless keyboard and mouse stop working

rich912 — Thu, 03 Sep 2009 09:43:32 GMT

As StevieBird has not responded to requests of details of the alleged fix I have asked Support whether there is a known solution.

In order to narrow down the problem can any members with this issue confirm whether this is related or unrelated to entering sleep mode?

Re: wireless keyboard and mouse stop working

samsamly — Mon, 07 Sep 2009 09:54:59 GMT

its not in sleep mode...many thanks

Re: wireless keyboard and mouse stop working

rich912 — Mon, 07 Sep 2009 10:09:38 GMT

Thank you samsamly, I will report that to Vaio Link.

Re: wireless keyboard and mouse stop working

rich912 — Tue, 08 Sep 2009 15:57:40 GMT

I have been informed that very occasionally there is a problem with this particular model and that the only solution is a firmware related repair.

Anyone with this problem should call Vaio Link via Support tab at the top of this page.

Re: wireless keyboard and mouse stop working

tonymatthews — Fri, 11 Sep 2009 08:05:46 GMT

Thanks Rich - much appreciated
Tony

Re: wireless keyboard and mouse stop working

rich912 — Fri, 11 Sep 2009 15:17:53 GMT

Your'e very welcome Tony