topic Re: Vaio refresh option in PCs & Accessories https://community.sony.com.mk/t5/pcs-accessories/vaio-refresh-option/m-p/655303#M13344 <HTML><HEAD></HEAD><BODY><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Hi Anovik and welcome.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Never use Microsoft's Refresh Windows option (even if it is in Vaio Care) - it should have a health warning on it!</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">You don't tell us your Vaio model but I assume it was bought with Windows 8 installed. To return to factory settings: -</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Press the ASSIST button with the Vaio fully turned OFF.</SPAN></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Vaio Care | Rescue Mode window will open</SPAN></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Choose the Recovery and Maintenance option and follow the on-screen instructions for a full recovery to factory settings.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></SPAN></P></BODY></HTML> Sat, 16 Feb 2013 18:02:59 GMT Blencogo 2013-02-16T18:02:59Z Vaio refresh option https://community.sony.com.mk/t5/pcs-accessories/vaio-refresh-option/m-p/655301#M13343 <HTML><HEAD></HEAD><BODY><P>My Sony Vaio laptop wasn't working properly so I clicked the option for refreshing Vaio. It stated that it would not affect any of my files and they are all here now, but... Now I can't access my hard drive nor Windows update. I can't install new programs. Has this option entirely deleted Windows 8 that was installed on my computer or is there something I can do to return everything to factory settings?</P></BODY></HTML> Sat, 16 Feb 2013 17:39:50 GMT https://community.sony.com.mk/t5/pcs-accessories/vaio-refresh-option/m-p/655301#M13343 Anovik 2013-02-16T17:39:50Z Re: Vaio refresh option https://community.sony.com.mk/t5/pcs-accessories/vaio-refresh-option/m-p/655303#M13344 <HTML><HEAD></HEAD><BODY><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Hi Anovik and welcome.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Never use Microsoft's Refresh Windows option (even if it is in Vaio Care) - it should have a health warning on it!</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">You don't tell us your Vaio model but I assume it was bought with Windows 8 installed. To return to factory settings: -</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Press the ASSIST button with the Vaio fully turned OFF.</SPAN></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Vaio Care | Rescue Mode window will open</SPAN></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Choose the Recovery and Maintenance option and follow the on-screen instructions for a full recovery to factory settings.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></SPAN></P></BODY></HTML> Sat, 16 Feb 2013 18:02:59 GMT https://community.sony.com.mk/t5/pcs-accessories/vaio-refresh-option/m-p/655303#M13344 Blencogo 2013-02-16T18:02:59Z