topic Re: s3xp - keyboard key replacement in PCs & Accessories

s3xp - keyboard key replacement

mongee — Thu, 21 Apr 2005 12:49:19 GMT

Hi,

I have a VGN-S3XP notebook and the "p" key has come undone!

Now i have tried to re-fit it to no avail!, I even had Dixons look at it and they said maybe I will have to send the notebook back to Sony to have it fixed! seems a bit much for 1 key.

Apparently the design has changed for "popping" the key back in?

Any advice on how to re-fit the keys please?

Thanks

mongee

Re: s3xp - keyboard key replacement

kee-lo_ — Thu, 21 Apr 2005 13:17:34 GMT

Really? They just don't pop them in anymore?
Sad

Having it sent away does seem drastic, but if it's the only way....

Re: s3xp - keyboard key replacement

jammold — Thu, 21 Apr 2005 14:38:53 GMT

Yeah it often is.

It is a stressful job trying to align the little H-bar's in each key properly, so it is best to get Sony to re-attach a new key for you.

Re: s3xp - keyboard key replacement

kee-lo_ — Thu, 21 Apr 2005 15:22:32 GMT

But it can be done right?

Re: s3xp - keyboard key replacement

mongee — Thu, 21 Apr 2005 15:22:49 GMT

well the problem is that imnow working away for 3 months and not in the uk! im actually in Bombay so I will try the locals out!! sure someone will have some sort of device for the job!

Re: s3xp - keyboard key replacement

kee-lo_ — Thu, 21 Apr 2005 15:24:36 GMT

The problem is Sony won't pick up in Bombay as the warranty only support UK, unless you bought the internetaional warranty

Re: s3xp - keyboard key replacement

jammold — Thu, 21 Apr 2005 15:32:35 GMT

Yes, Sony need to improve that...

It can be done, but after rereading the thread Rob wrote, it is a tedious and awkward job, besides which you need to have all of the little white crossmembers befroe you start.

The switch pads are normally made into an X shape, which is flat at the top, and a H-bar retainer fits over the keys to lock it into place.

You need nerves of steal, patience of a saint, a few hours of time, lots of cheap lager :smileydevil:, steady hands and a few choice words thrown in for good measure - and thats only for one key!

IMHO it is better to get Sony to do this, and they will probably replace the whole keyboard.

Re: s3xp - keyboard key replacement

mongee — Thu, 21 Apr 2005 15:43:44 GMT

Ok well I do have a lot of time to "keep trying!" so it sounds that it is possible to do by your self. ( I only spent 3 hours so far and resulted in this post!).

Thanks for advice people

Re: s3xp - keyboard key replacement

kee-lo_ — Thu, 21 Apr 2005 15:45:31 GMT

Best of luck

Re: s3xp - keyboard key replacement

mongee — Thu, 21 Apr 2005 20:23:08 GMT

err still trying!

Re: s3xp - keyboard key replacement

kee-lo_ — Thu, 21 Apr 2005 21:11:50 GMT

Sounds frustrating :smileyfrustrated:

Re: s3xp - keyboard key replacement

Eugenepang — Thu, 21 Apr 2005 21:21:41 GMT

i tot you can just press it back in?...

Re: s3xp - keyboard key replacement

mongee — Thu, 21 Apr 2005 22:18:58 GMT

apparently on the pcg series u can & i have. but the design is different now and not so easy!

Re: s3xp - keyboard key replacement

ant1uk — Sun, 24 Apr 2005 12:45:07 GMT

i have the same unit one of my keys came off, it can be put back on but it does take some time and is very stressful! the key has 3 pieces which clip together, there are instructions that come with the laptop, look on vaio documentation, as you say they are slightly different but gives you an idea how to do it, i wouldnt send it to sony they will keep it fro months and will charge you for it i am sure.

Re: s3xp - keyboard key replacement

mvanwambeke — Tue, 26 Apr 2005 09:14:01 GMT

The problem is Sony won't pick up in Bombay as the warranty only support UK, unless you bought the internetaional warranty

Nope , the warranty is valid in the whole of Europe, even in the barrow ends of Sweden.

But if you call in into the helpdesk or make an e support case, you can order induvidual keys ( with the "legs" that come with it)

Re: s3xp - keyboard key replacement

kee-lo_ — Tue, 26 Apr 2005 15:23:41 GMT

They told me it was country specific, so if I took it to France and it broke down they wouldn't fix it until I went back to the UK

Re: s3xp - keyboard key replacement

Stephanius — Tue, 26 Apr 2005 15:44:05 GMT

The Vaio guarantee is not country specific, its specific to the region of sale, i.e. Asia, America or Europe. The service for all Vaio's in Western Europe is done by the same organisation, and it does plainly not matter if you are in the UK, France, Portugal or whereever in the European sales area.

For the actual problem: If they have them on stock, Vaio-Link will sent you single keys and clips (the H things) for your Vaio's keyboard by normal mail. For this it should not matter if you are in Bombay or in the UK.

Re: s3xp - keyboard key replacement

jammold — Tue, 26 Apr 2005 15:53:23 GMT

True, Sony can actually send these out to you - and after I installed the key for a K-Series I know how stressful it can be!

Nice to know the warranties are for an area and not a country.

Re: s3xp - keyboard key replacement

Twisted-Rizla — Tue, 26 Apr 2005 16:04:50 GMT

There is however a solution to use in the meantime.

Use a capital 'i' :smileygrin:

Re: s3xp - keyboard key replacement

kee-lo_ — Tue, 26 Apr 2005 19:30:39 GMT

Hi Stephanius

Good to see you're still around.
How's it going?

Thanks for the info on warranties, I'll remember it if I do move.