topic Re: Spot-on Sony Service....! in PCs & Accessories https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/636#M108652 <HTML><HEAD></HEAD><BODY><P>My VAIO still shows being diagnosed status. <BR /><BR />Anyone know what is the typical repair time ? Is it really between 5 to 10 working days ?<BR /><BR />What should the repair status say when it is done ?<BR /><BR />Thanks<BR /></P></BODY></HTML> Tue, 07 Jun 2005 20:05:22 GMT so12 2005-06-07T20:05:22Z Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/599#M108644 <HTML><HEAD></HEAD><BODY><P>E-support managed to collect, repair and return my S1XP within 3 working days - Now that is fantastic service don't you think?<BR /><BR />A couple of weeks back my DVD drive finally gave up and would no longer recognise commercial DVD movies, which I know is a problem other users have reported in historic threads.<BR /><BR />At first I was reluctant to contact e-support because i knew it would result in a full system restore, and eventually sending my unit away for repair, but now it's all sorted it's clear I had nothing to worry about.<BR /><BR />Thank you Sony - you've restored my faith in customer care!<BR /></P></BODY></HTML> Sat, 04 Jun 2005 01:34:29 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/599#M108644 Mr.C 2005-06-04T01:34:29Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/602#M108645 <HTML><HEAD></HEAD><BODY><P>har good to hear thing like this once awhile.. <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@0248C33DDCF34AA61B8F8F33F5AFA5BE/images/smilies/013.png" alt=":wink:" title=":wink:" /><BR /></P></BODY></HTML> Sat, 04 Jun 2005 02:26:31 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/602#M108645 Eugenepang 2005-06-04T02:26:31Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/607#M108646 <HTML><HEAD></HEAD><BODY><P>That IS impressive. In fact, I've never heard of a turnaround so quick! Hooray :smileygrin:<BR /></P></BODY></HTML> Sat, 04 Jun 2005 11:47:53 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/607#M108646 TygerTyger 2005-06-04T11:47:53Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/610#M108647 <HTML><HEAD></HEAD><BODY><P>This is amazing, faster than mastercare. I'm very pleased we have someone who isn't a VAIO-whinger.:smileygrin: :smileygrin: <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@4D7C97FD8435BC5F6F42C999D01DAE43/images/smilies/026.png" alt=":cool:" title=":cool:" /><BR /></P></BODY></HTML> Sat, 04 Jun 2005 13:41:24 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/610#M108647 hldomster 2005-06-04T13:41:24Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/618#M108648 <HTML><HEAD></HEAD><BODY><P>WOW thats a record - well done Sony, thats amazing news.<BR /><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@A0D70DEBA7A9CF34991C499438B73C99/images/smilies/081.png" alt=":clap:" title=":clap:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@A0D70DEBA7A9CF34991C499438B73C99/images/smilies/081.png" alt=":clap:" title=":clap:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@A0D70DEBA7A9CF34991C499438B73C99/images/smilies/081.png" alt=":clap:" title=":clap:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@A0D70DEBA7A9CF34991C499438B73C99/images/smilies/081.png" alt=":clap:" title=":clap:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/@A0D70DEBA7A9CF34991C499438B73C99/images/smilies/081.png" alt=":clap:" title=":clap:" /><BR /></P></BODY></HTML> Sat, 04 Jun 2005 15:00:17 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/618#M108648 kee-lo_ 2005-06-04T15:00:17Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/622#M108649 <HTML><HEAD></HEAD><BODY><P>that is excellent so what deal did u do with them to get that service ?:smileygrin:<BR /></P></BODY></HTML> Sat, 04 Jun 2005 16:33:48 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/622#M108649 Jay1 2005-06-04T16:33:48Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/630#M108650 <HTML><HEAD></HEAD><BODY><P>Well, my went away last Thursday, repair status says unit is being diagnosed. Let see when it comes back. <BR /><BR />I am missing my VAIO every minute.<BR /></P></BODY></HTML> Sat, 04 Jun 2005 23:55:48 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/630#M108650 so12 2005-06-04T23:55:48Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/634#M108651 <HTML><HEAD></HEAD><BODY><P>Lol, now cue the 'Why was my service so crap then' comments :smileygrin:<BR /></P></BODY></HTML> Sun, 05 Jun 2005 00:12:08 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/634#M108651 TygerTyger 2005-06-05T00:12:08Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/636#M108652 <HTML><HEAD></HEAD><BODY><P>My VAIO still shows being diagnosed status. <BR /><BR />Anyone know what is the typical repair time ? Is it really between 5 to 10 working days ?<BR /><BR />What should the repair status say when it is done ?<BR /><BR />Thanks<BR /></P></BODY></HTML> Tue, 07 Jun 2005 20:05:22 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/636#M108652 so12 2005-06-07T20:05:22Z Re: Spot-on Sony Service....! https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/638#M108653 <HTML><HEAD></HEAD><BODY><P>As you said around 5-10 working days<BR /></P></BODY></HTML> Tue, 07 Jun 2005 20:47:35 GMT https://community.sony.com.mk/t5/pcs-accessories/spot-on-sony-service/m-p/638#M108653 kee-lo_ 2005-06-07T20:47:35Z