topic Re: [:((] impossible to connect external hdd via usb in PCs & Accessories

[:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 12:55:55 GMT

hi all,

bought an external HDD (250gb).
connecting new HDD failed via USB.
cannot find new device under device manager table, no drive letter either.

any idea? txs.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 17:09:07 GMT

What happen when you first plugged the drive in, did the Hardware Update Wizard start and appear to install the necessary drivers?

Re: [:((] impossible to connect external hdd via usb

olivier.bts — Sun, 04 Dec 2005 18:19:51 GMT

JE NE COMPRENDS PAS LE PROBLEME

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 18:32:03 GMT

@ Rich912

Yep, ... the hardware update wizards started ... 'found new hardware to install' showing "USB to IDE". up to this stage everything was fine until message followed by 'you will have problems in using the new hardware.

I'm using WXPP XP2 (all last updates done), have tried all three USB connections, all of them failed. Trying other devices, like mobilephone, mouse and others - no problems at all.

So it seems the problem is the external hhd self. I bought the hdd case and the hdd (btw matxor 250gb unformatted). Did put both parts as mentioned together. Power is there, USB cable is fine and works on other places well.

With the hdd case package did come a driver cd, where it is stated the driver are for win98 but also usable and suitable for WXPP.
Outside of the hdd case is printed as follows: USB2.0 3.5'' HDD Enclosure. Having a deeper lock in to the shipped with driver cd, it's indicating something on VIA Technologies.

Txs.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 18:42:08 GMT

I'm correct to open another desktop pc, put in the new hdd as a 'second' hdd > formating there > then back in the enclosure and connecting again? I've not tried this yet but makes it sense?

Yes that is what I mean.
If it doesn't work after that then I would contact the supplier and see if you can get a refund.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 18:46:30 GMT

 I bought the hdd case and the hdd (btw matxor 250gb unformatted)

Have a look in Disk Management (right click My Computer icon and select Manage) and see if the drive is recognised. It may just be that you need to assign a drive letter and format the drive.

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 18:46:52 GMT

@ Rich912

Understood. If possible I'll try this by tomorrow as the computer of my son is protected by password that I'd not know. I'll post the result here then.

However, may I ask you in regarding "assigning for a drive letter"? What's and how to do if I shall give a so-called last try in this manner?

Txs.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 18:51:38 GMT

Understood. If possible I'll try this by tomorrow as the computer of my son is protected by password that I'd not know. I'll post the result here then.

Best of luck with that, let us know how it goes.

However, may I ask you in regarding "assigning for a drive letter"? What's and how to do if I shall give a so-called last try in this manner?

You obviously missed the edit to my previous post:

"Unless you have an unknown drive showing you will not be able to assign a ‘new’ drive letter only change the drive letter for existing drives"

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 19:08:58 GMT

@ Rich912

Txs for wishing luck in this (silly) handicap I have and understood what you in saying on drive letters. I'm believing in that it makes no sense and no helpful process to postpone the drive letters after C and D. for my new usd hdd and change E to F, and F to G, correct?

Txs for now.

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 19:10:59 GMT

@ Rich912

Have done so previously

My Computer>right click to Manage
Computer Management (local) Task>Storage>Disk Management

right side top stays:
VAIO (C:) Partition/Basic/NTFS/Healthy (System)
VAIO (D:) Partition/Basic/NTFS/Healthy (Page File)

right side bottom I can see stated as follows:

Disk 0 | Viao (C:) | Vaio (D:)
Basic
Online

Disk 1 |
Removeable (F:)
No media

CD-ROM 0 |
DVD (E:)
No media

How does it work to assign for a 'new; drive letter? never ever done before.

Txs.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 19:14:43 GMT

This does sound like some sort of hardware/incompatibility problem. Is there any chance of putting the drive into a desktop, formatting and then trying the caddy again?

How does it work to assign for a 'new; drive letter? never ever done before.

Unless you have an unknown drive showing you will not be able to assign a ‘new’ drive letter only change the drive letter for existing drives.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 19:22:50 GMT

JE NE COMPRENDS PAS LE PROBLEME

Nous pas non plus!

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 19:26:03 GMT

@ Rich912

I thought something the same as well as you. I tried also to use another desktop pc (of my son) - failed on usb too.

I'm correct to open another desktop pc, put in the new hdd as a 'second' hdd > formating there > then back in the enclosure and connecting again? I've not tried this yet but makes it sense? What's happen if nothing and it's current again?

Txs.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 20:36:11 GMT

I'm believing in that it makes no sense and no helpful process to postpone the drive letters after C and D. for my new usd hdd and change E to F, and F to G, correct?

Unfortunately this will have no effect as drive letters are handled and assigned automatically by Windows. If there is a recognised and available drive or partition the system will allocate the next available letter. Once assigned by Windows you can then change the drive letter if you so desire.

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 20:37:59 GMT

Txs for helping hands up to here, I'll take both the hdd and the enclosure to the shop tomorrow.
I'll post here any outcome happens after.

Txs again 😉

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 20:44:59 GMT

@ Rich912

Txs so far on drive letters.

Just let you know, tried another ones more installing USB MAss Storage Device with following Device Status Messeges:

Whilst connecting the HHD:

No drivers are installed for this device.
If you are having problems with this device, click Troubleshoot to start the troubleshooter.

After successful driver installation (as shown to me so far):

Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
Click Troubleshoot to start the troubleshooter for this device.

Once more reconnecting again the message No drivers are installed ...

What's here ongoing now?

Txs.

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 20:46:20 GMT

... and on top during this proceeding my CD-Rom drive and letter is gone too.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 21:03:10 GMT

Error code 45 only indicates that a device once attached to the computer is no longer attached. So possibly at one stage the drive was recognised.

Have you checked the connections within the enclosure? Are they pushed home and the correct way around? This might seem a silly question but it is beginning to sound as though the enclosure itself is not reporting the drive to the system.

The only real confirmation on this will come when you plug the drive into the IDE connector of a desktop. If this is successful you will have eliminated a problem with the drive itself which leaves the enclosure as the suspect.

Re: [:((] impossible to connect external hdd via usb

rich912 — Sun, 04 Dec 2005 21:06:23 GMT

 ... and on top during this proceeding my CD-Rom drive and letter is gone too.

If this is still listed in Device Manager, delete the drive, re-boot and let windows discover and re-install the drivers.
This is not your evening:smileysad:

Re: [:((] impossible to connect external hdd via usb

cmsd — Sun, 04 Dec 2005 21:15:29 GMT

@ Rich912

My DVD/CD-Rom comes back again in the hardware config, so far.

Right, whenever I switch-on the external HDD then Windows recognise an USB Mass Storage Device connected to.

After 10sec the devise loose the connection and in the System>Device Manager> Universal Serial Bus Controllers it's gone too. Swiching off and on again, the device appears for seconds. Whilst in this time right click to the properties, the message: No driver .....

That's fact right now.

The brand new boxed enclosure was orig bought in a shop, guarantee still available. The HDD should be okay, as some quiet noise I can hear when power on/off and the temperature as usual.

Txs.