topic Lens hood for 24-70 GMII in Alpha & NEX interchangeable lens cameras

Lens hood for 24-70 GMII

teprescott — Sat, 01 Jul 2023 14:18:15 GMT

My lens is still under warranty. The release button for the lens hood no longer engages and I cannot find a way to request a warranty replacement. Can anyone help?

Re: Lens hood for 24-70 GMII

jumpsuit — Sun, 02 Jul 2023 00:33:40 GMT

Hi @teprescott and welcome to the Community

Did you purchase your lens from Sony? If so it's best you contact Sony Support.

Have a look here for details regarding support for lenses, although they don't work weekends.

Re: Lens hood for 24-70 GMII

Piscie — Tue, 04 Jul 2023 16:18:05 GMT

Hey @teprescott, is there any physical damage in that button? If so, I'm afraid they won't be able to provide a replacement under warranty, but you should contact them directly to get the repair details.