topic Re: Cashback late, past 28 days in Alpha & NEX interchangeable lens cameras

Cashback late, past 28 days

davz_09 — Thu, 16 Feb 2023 19:25:33 GMT

Hi,

I got a confirmation early January that my cashback claim was accepted and that I should expect to receive the funds within 28 days, however, that was... more than 28 days ago. Croatian market.

I was wondering who I can contact? This is a serious inconvenience for me.

Thank you.

Re: Cashback late, past 28 days

Anonymous — Fri, 17 Feb 2023 15:09:29 GMT

Sorry to learn that buddy, it's not the first time seeing that type of complaint through the community, but yea you need to contact Sony support directly to check the status on your claim and if there's a reason for the delay.