topic Re: New Sony A7 IV not turning on in Alpha & NEX interchangeable lens cameras

New Sony A7 IV not turning on

macoleo — Wed, 28 Dec 2022 17:58:44 GMT

I bought a new body A7 IV and after a few pictures, I switched off and when I tried to switch on, did not turn on. In order to start the camera, I pull out the battery, waiting for few seconds and then put it back. This issue happened two times in first 200 pictures I took. Just to mentioned that before to start using the camera, I download and install the new software ver. 1.11, available on Sony site. Is there any other person who had the same issues? What is the reason for that issue? What is the workaround for this problem? Thank you for your reply and support!

Re: New Sony A7 IV not turning on

HannahEd01 — Mon, 02 Jan 2023 14:18:24 GMT

Hey macoleo, try initializing the settings: https://helpguide.sony.net/ilc/2110/v1/en/contents/TP1000616558.html

Work for a while with the factory settings and test it. If it worked, then it's a setting, start changing the settings one by one and test. If it kept happening, let me know.

Re: New Sony A7 IV not turning on

macoleo — Tue, 03 Jan 2023 07:24:46 GMT

Hello HannahEd01, thank you very much for your reply and support. I will try and let you know. Anyway, in the last 3 days I did more than 500 pictures and that issue, did not appear so far.

Re: New Sony A7 IV not turning on

danardeng — Tue, 03 Jan 2023 11:22:48 GMT

🤞

let's keep in touch, tell us if it's solved also on long period

Re: New Sony A7 IV not turning on

Anonymous — Fri, 06 Jan 2023 16:26:06 GMT

Glad to know it's working fine mate! If it happened again though let us know, cheers.

Re: New Sony A7 IV not turning on

macoleo — Fri, 06 Jan 2023 17:56:43 GMT

I am keeping my fingers cross! I did some more pictures and videos and the camera is working fine!

Re: New Sony A7 IV not turning on

Piscie — Wed, 11 Jan 2023 16:19:43 GMT

@macoleo, great, thanks a lot for updating the thread guys!