topic Re: All my registered products have vanished, please help in Alpha & NEX interchangeable lens cameras

All my registered products have vanished, please help

Snerkler — Mon, 22 Aug 2022 07:12:44 GMT

I've just logged on to my Sony account this morning and all of my registered products have vanished and it's saying that I don't have any products registered. Does anyone know why this is and if there's a way to restore them without having to go through the whole process of re-registering them all please?

Re: All my registered products have vanished, please help

Snerkler — Mon, 22 Aug 2022 13:52:22 GMT

They're back now, must've been a glitch on the system

Re: All my registered products have vanished, please help

Anonymous — Tue, 23 Aug 2022 15:46:11 GMT

OH! Glad it's resolved now buddy, cheers XD.

Re: All my registered products have vanished, please help

lsukkar — Sat, 03 Dec 2022 20:46:53 GMT

Mine have now vanished too

Re: All my registered products have vanished, please help

Kaboom75 — Sun, 04 Dec 2022 21:43:33 GMT

All my registered camera products have vanished from my account

Re: All my registered products have vanished, please help

Anonymous — Mon, 05 Dec 2022 16:10:39 GMT

Have you guys tried to link the account to other Sony type accounts? Like PlayStation? Heard that this could usually mess things up.

Re: All my registered products have vanished, please help

lsukkar — Mon, 05 Dec 2022 19:53:53 GMT

I don't have a playstation or playstantion account. I have confirmation emails of the producs being registered in the past but there are none showing up now.

Does anyone know what the historical Sony (products) web address was if it wasn't this one we're on now?

Re: All my registered products have vanished, please help

Anonymous — Tue, 06 Dec 2022 17:23:55 GMT

Don't know about that honestly, however, you will either needs to re-register the products, or contact Sony and see if they can help with that.