topic Re: Wh-1000XM3 ear ache in Portable Audio

Wh-1000XM3 ear ache

Mingalmeantime — Sat, 06 Apr 2019 19:37:04 GMT

Hi, I’ve had my wh-1000xm3 headphones for a couple of months now and I love them. The problem is they give me terrible ear ache in my left ear, so much so that I want to return them to amazon but I’ve had them slightly too long and so amazon will not take them back. Will Sony do anything about this or am I stuck with a £300 ornament?

Re: Wh-1000XM3 ear ache

Ninyu4 — Sun, 07 Apr 2019 12:19:04 GMT

You could swap the pads. Or trade them. But Sony won't take them back once used.

Re: Wh-1000XM3 ear ache

Ahanin — Fri, 11 Oct 2019 23:35:26 GMT

Same here!! I just bought them yesterday and my left ear is all pain!!! Its been 2 hours that i'm trying to sleep but ear pain won't let me!!!

Re: Wh-1000XM3 ear ache

kb1515 — Wed, 16 Oct 2019 03:40:02 GMT

I had the same problem. I even returned a pair to get new ones. I made sure to never "optimize" the new ones. However, I accidentally did one day with the short cut button.

Fix I found: I had to remove my glasses. Then, run the "optimizer" while pressing each ear piece tightly to my head.

This seemed to adjust the pressure so that it wasn't trying to suck the air out of my ears. Good luck!

Re: Wh-1000XM3 ear ache

Ninyu4 — Wed, 16 Oct 2019 07:30:17 GMT

@kb1515, I think you should use the "optimizer" in a loud venue so as to
adjust the NC level.

Sincerely,
May

[Victims of audible harassment & torture]

Re: Wh-1000XM3 ear ache

ericdolan — Thu, 04 Mar 2021 14:37:19 GMT

Agree! Exactly same issue with me. Left ear, like I've been listening to very loud music even though I have not. Good if Sony can confirm no inaudible high pitched frequency noise emission.

Re: Wh-1000XM3 ear ache

HannahEd01 — Thu, 04 Mar 2021 17:00:28 GMT

Hi ericdolan, initialize the headphones and try not to optimise them and use them for a while to see if that makes a difference.