topic Re: cannot remove files from NW a35 in Portable Audio

cannot remove files from NW a35

chwalke19 — Mon, 15 Jan 2018 21:37:34 GMT

Have been trying to remove old music files from NW A 35 player. I've done factory reset and format but they are still there. How do I get rid of them?

Thanks in advance.

Re: cannot remove files from NW a35

Sean_Mc — Tue, 16 Jan 2018 16:18:30 GMT

Hi chwalke19,

Welcome to the Sony Community.

That's very strange as all files should be deleted with a factory reset.

You can try deleting tracks from the Walkman manually. More details here.

Thanks,

Sean Mc

Re: cannot remove files from NW a35

chwalke19 — Tue, 23 Jan 2018 10:55:43 GMT

Thanks for your reply. You are right, doing it individually has solved the problem.