topic WF1000XM3 DSEE HX Lowering quality in Portable Audio

WF1000XM3 DSEE HX Lowering quality

thenownow — Thu, 10 Sep 2020 20:31:46 GMT

Hello, bought the wf1000xm3 about 3-4 days ago. I've discovered every time I turn the DSEE HX to auto, it lowers the sound quality of my Spotify (fuzzy sound). Is there anything I can do to stop this or do I need to send the earbuds back and get new ones? I use an android phone.

Another issue I've been having is them not being picked up by my laptop.

Any solutions?

Thank you.

Betreff: WF1000XM3 DSEE HX Lowering quality

Peter_S. — Fri, 11 Sep 2020 08:52:59 GMT

Hi,

Does it only happen with Spotify or other sources as well.

If it happens only with Spotify, then I would recommend not to set DSEE HX to auto.

Cheers

Peter

Betreff: WF1000XM3 DSEE HX Lowering quality

thenownow — Fri, 11 Sep 2020 10:39:46 GMT

Not only Spotify, just checked it with YouTube and got similar results.

Betreff: WF1000XM3 DSEE HX Lowering quality

thenownow — Fri, 11 Sep 2020 10:44:02 GMT

It's most noticeable in the snare drum frequency it fizzes, vocals remain clear but go quieter.