didnt recieve my order....

italia1705 — Sat, 30 Nov 2013 18:27:20 GMT

hi ordered the ps4 for my kids for xmas

,which were to be delivered yesterday 29th/11

anyhow my rd was closed most of the day due to rd works, so just presumed i'd get my order later.

so last night around 5pm i tracked my order and it came up as delivered....

how and where had it been delivered ? i had been in all day and the rd works .

so i called sony and was told i would be called back when they spoke with the delivery driver.

then sony called be back and told me i had got them hmm (i dont think so).

the driver had said a lady went outside and gave him my name (impossible).

so then i was told i would get another call back, which again i was told the same thing.

i was then told i would recieve a solemn declaration form i had to sign and send back.

which i did, i have not heard anything since.

i have paid over £1000 and dont have what ive paid for.

what am i supposed to do i saved up most of the year and cant afford to replace the items i have paid for.

its just not right. what do i do???

Re: didnt recieve my order....

Thalamus. — Fri, 06 Dec 2013 16:24:39 GMT

Hi italia1705,

welcome to the Sony User Community Forum..:smileyhappy:

Unfortunately as this is primarily a user support forum there isn't much we can do to help other than recommend you continue dealing with the Sony team you have been in contact with..

Hope all goes well..

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didnt recieve my order....

Re: didnt recieve my order....