topic Problem with fingerprint scanner in Z Series

Problem with fingerprint scanner

King001001 — Sat, 18 Feb 2017 12:52:06 GMT

I had started to use my z5 again two months ago

It doesn't had any problem before,but after updating to android 7.0 the finger print scanner is working odd

Sometimes it works, sometimes it doesn't..

I googled about it and saw many others having the same problem..

What shall i do now,is there any tweaks..?

Sorry about my english,my native language isnt English so i have bit difficulties with it.

Re: Problem with fingerprint scanner

mgatlan — Sat, 18 Feb 2017 14:05:47 GMT

The same. It writes - fingerprint hardware is not available.
Real BUG Sony.

Re: Problem with fingerprint scanner

NeoBeum — Sat, 18 Feb 2017 16:34:03 GMT

How did you perform the update? Xperia Companion?

Re: Problem with fingerprint scanner

King001001 — Sat, 18 Feb 2017 16:50:06 GMT

System update notification had shown in phone an i choose to update

Re: Problem with fingerprint scanner

King001001 — Wed, 22 Mar 2017 07:03:03 GMT

I had treid few app locks
Like cm lock

And i found that finger print works perfectly with those apps

Re: Problem with fingerprint scanner

Xetaro — Wed, 22 Mar 2017 20:22:28 GMT

I had the same issue "fingerpring hardware not available" and had to send it to repair under warranty. Take care that your earphones keep working after that because frequently it's messed up during repair.