topic Re: Can't select MTP mode Broken Screen in Z Series

Can't select MTP mode Broken Screen

Mook666 — Thu, 25 Aug 2016 23:08:13 GMT

Can't select the MTP mode when I connect my phone because the screen is damaged, so the PC Companion software cannot access the phone. Is there any posibble way to navigate or select the MTP mode without an OTG cable that I don't have and if I get one I had to disconnect the phone to connect the cable and if I do that once I connect it again will ask me again to select one of the four modes, MSC, MTC, MIDI, etc.

Already try to access it in flash but it is not working and I think is because, first, is not rooted and second, debuggers mode is off.

Someone can help me with this? any comments or something.

Thank you

Re: Can't select MTP mode Broken Screen

YoGem — Thu, 25 Aug 2016 23:11:34 GMT

OTG cable is mostly a simple usb cable, nothing different.. You could then do like this: Connect via otg a mouse, activate the Bluetooth and then try to pair a Bluetooth mouse, once you got the Bluetooth mouse paired with your phone disconnect the USB one and connect your phone via USB to your computer, use the Bluetooth mouse to activate mtp and then perform backup via companion! Tricky but it works

Re: Can't select MTP mode Broken Screen

Mook666 — Thu, 25 Aug 2016 23:13:54 GMT

thanks, going to try that, bit tricky but it should work.

Re: Can't select MTP mode Broken Screen

MarlonUk1 — Fri, 26 Aug 2016 01:08:54 GMT

@YoGem's suggestion is good. but you can actually navigate the UI, with OTG and a wired mouse, if you don't have a bt mouse.

Re: Can't select MTP mode Broken Screen

Didrik — Fri, 26 Aug 2016 08:05:33 GMT

Hi @Mook666,

I see you've already received some suggestions here

Note that if you've updated your device to Android Marshmallow you will need to go to Settings > About phone > Version > Tap the Build number until it says you are a developer > Go back to Settings > Developer option > Select USB Configuration > Select MTP. This so that your computer can read the files from your phone when you connect it.

Re: Can't select MTP mode Broken Screen

BoxxerRACE — Wed, 05 Oct 2016 19:03:40 GMT

You sir are a legend!

Re: Can't select MTP mode Broken Screen

Didrik — Thu, 06 Oct 2016 14:40:46 GMT

Happy to help

Re: Can't select MTP mode Broken Screen

lamby67 — Fri, 02 Dec 2016 18:05:26 GMT

oh my god you are a legend!

thank you

Re: Can't select MTP mode Broken Screen

Didrik — Mon, 05 Dec 2016 13:57:49 GMT

Hello @lamby67 and welcome to the community!

Thank you

Re: Can't select MTP mode Broken Screen

halfIdea — Sun, 17 Dec 2017 19:55:10 GMT

The above advice ref. OTG cable to set developer mode ( 7 clicks in build box) but it didn't work for me until I set the 'Allow USB debugging' option also. After this you can backup the phone despite the phone still asking for you to choose the MTP mode ( as screen is cracked and only one USB slot so can't connect OTG lead).

Re: Can't select MTP mode Broken Screen

ezra2919 — Mon, 29 Oct 2018 17:02:23 GMT

you are the smartest person alive!!