topic Re: Z5 Dual Camera Shutter Button Issue in Z Series

Z5 Dual Camera Shutter Button Issue

JoshJackJenkins — Fri, 08 Jul 2016 18:29:56 GMT

So, the latest in a long line of issues I've had with this mildly troublesome phone concerns the shutter button on the side.

When pressed the button does as expected, which is to open the native camera app. A light touch of the button within the app usually focuses the camera, and a hard press takes the photo.

The problem I'm having is that the 'hard press' doesn't do anything. The button works fine - it opens the camera app fine, a light touch will focus the camera. But I can't take a photo by pressing it, and it's incredibly annoying.

I was wondering if anyone else had had this issue, or whether anyone would know how to solve it. I suspect it may be an issue with the camera app itself rather than the button at all, but I literally have no idea. I can't seem to spot any settings that would turn off this function, though I'm using the volume bar as the shutter in the mean time - as there's thankfully a setting for that.

Thanks to anyone who can help.

Re: Z5 Dual Camera Shutter Button Issue

Uliwooly — Fri, 08 Jul 2016 18:50:42 GMT

@JoshJackJenkins

settings > apps > camera > memory > clear data > restart the phone > check again

if that doesn't work, test it in safe mode

Re: Z5 Dual Camera Shutter Button Issue

JoshJackJenkins — Fri, 08 Jul 2016 19:19:41 GMT

yeah, I've tried this but no luck. Even in safe mode, the camera button just refuses to function as a shutter. I can't make much sense of it, as it requires a hard press to open the camera app itself via the button, and that function still works perfectly fine.

Re: Z5 Dual Camera Shutter Button Issue

Uliwooly — Fri, 08 Jul 2016 19:37:00 GMT

@JoshJackJenkins

You could repair the phone with XC to narrow down the issue

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Z5 Dual Camera Shutter Button Issue

Aga10 — Thu, 09 May 2019 00:50:26 GMT

I have some problem too