topic Re: Warranty time? in Z Series

Warranty time?

SZLevente — Thu, 07 Jul 2016 07:07:21 GMT

I bought my Sony Xperia Z3 2 days ago.

I updated it to Marshmallow.

Sadly, Home app auto rotation gone, but this post not about that.

In settings->Support->Warrant: Information not aviable.

Why?

I checked warranty in email and in http://mysupport.sonymobile.com/ and told me i have 2 years.

It's that I expected,

But why the phone doesn't show it in support menü???

Pictures:

http://kepfeltoltes.hu/160707/Screenshot_2_www.kepfeltoltes.hu_.png

http://kepfeltoltes.hu/160707/Screenshot_20160707-081405_www.kepfeltoltes.hu_.png

Re: Warranty time?

Uliwooly — Thu, 07 Jul 2016 07:17:04 GMT

@SZLevente

The info it's not available not that you don't have warranty, contact your Local support

Re: Warranty time?

Didrik — Thu, 07 Jul 2016 07:29:22 GMT

Hi @SZLevente,

After starting the device with an active SIM-card for the first time it can take a while for the system to update this information. Since your phone is brand new I suggest that you wait a few days and then check in the support app again.

Re: Warranty time?

SZLevente — Thu, 07 Jul 2016 07:51:16 GMT

After 5 minute i send this post, the warranty time appeard.

I don't know if any sony service guy made something or not, but it's working now

Thanks to all.