topic Re: Xperia Z5: camera issue in Z Series

Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 05:35:55 GMT

I just bought the Xperia Z5 dual n facing issue of pics not clear at all they r actuality coming blur on the both the sides of screen n at the center of screen it's doesn't look that clear with no details..
Can anyone help if am missing certain trick or its issue with camera?

Re: Xperia Z5: camera issue

MarlonUk1 — Sun, 07 Aug 2016 06:03:52 GMT

Can you post a few sample here?

Re: Xperia Z5: camera issue

MarlonUk1 — Sun, 07 Aug 2016 06:05:21 GMT

Xperia Tutorial Photography

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 06:31:42 GMT

OK.. I can share the pics but if u can help how to post sample pics here.. I am new to forum so have no idea how to post the pics here..

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 09:03:40 GMT

Can anyone help: How do I post the sample pics here which I have taken from Xperia Z5!

Re: Xperia Z5: camera issue

MarlonUk1 — Sun, 07 Aug 2016 09:14:33 GMT

uif you are using mobile, click on the bottom area mobile/full. click on full

then you will be able to see the editor, just click on the mountain pic to upload the picture

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 09:17:17 GMT

OK.. Will try it now.. Thanks

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 09:59:59 GMT

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 10:03:32 GMT

I have uploaded few sample pics.. See how blur the images are.. N suggest if I can fix them or should go for replacement of cell

Re: Xperia Z5: camera issue

G94N — Sun, 07 Aug 2016 11:31:13 GMT

Oh my god! I never expected them to be so horrible after reading your entries. It seems as if the camera lens is oily 😕 But if not, and I assume you've already ensured this, you should contact Sony Local Support and require an under warranty inspection and repair

Re: Xperia Z5: camera issue

Lord_viridis — Sun, 07 Aug 2016 11:55:54 GMT

Have you taken the film off the back of the phone ?
That's how the pics look if it's still on.

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 13:15:41 GMT

I too was shocked to see such bad image quality n that too from Sony.. I ordered it online n looks have got the defected piece.. So Have wasted no more time n have placed request for return.. Very disappointed 😞

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 13:49:34 GMT

Hey guys.. I read one of ur comments n just removed the back film which was intact n I didn't removed it to keep protected from fingers prints inked but I did removed it n then again took the pics.. Pics are absolutely clear n crisp with detailed info.. I was so stupid.. Problem solved.. Thanks everyone for ur valuable suggestions..

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 13:50:53 GMT

Thanks virdis..

Re: Xperia Z5: camera issue

G94N — Sun, 07 Aug 2016 14:33:20 GMT

Hahahah i assumed you already did that so I haven't mentioned it Glad you sorted it out man. Enjoy your Z5

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 14:40:20 GMT

Thanks viridis..

Re: Xperia Z5: camera issue

RAZ2 — Sun, 07 Aug 2016 14:41:01 GMT

Hahaha.. Thanks again.

Re: Xperia Z5: camera issue

AlexandruRai — Thu, 11 Aug 2016 11:46:08 GMT

The problems are as follows (from my experience also):

1. The corners are totally blurred because of very bad lens construction. This is an issue that Sony had from Z1 mostly (G lens issue - 2013). 15% of the left corners/margin is blurred (lens issue).

Processing is very good at camera, but also when shooting macro, the touch capture on center is clear as here:

And when focusing on defective lens aria it's like this:

Only blurr!

2. Your pictures have this issue in my regard. When in salt water/hand touch on lens this is the effect. Be careful when having greasy hands and using the phone. And the most unfortunate of all situations is that the Z5 line smatphone cameras have, is like a very weird and weak pastic camera sensor protector made by a different material as the back cover and screen, that can be easily broken and/or scratched. When is used in touch with oil, water or even dust enters there (in the sensor room) this is what happens (as shown in your example).

SONY LEARN FORM YOUR PAST MISTAKES PLEASE!

THIS IS THE SECOND TIME WHEN HAVING A BRAND NEW SONY DEVICE WITH DEFECTIVE CAMERA LENS, MY LETTER TO YOU FROM PAST WHERE IS IT NOW? THANK GOD THE PHONE IS AWESOME IN OTHER AREAS!

I hope I could help!

Thank you for understanding!

Re: Xperia Z5: camera issue

CharlesJ — Tue, 21 Nov 2017 02:56:07 GMT

Hello,

I didn't want to start a new thread... So here we go.

My Z5 has a serious problem with the back camera, the front one is working just fine.

When you try to take a picture or record video, the screen shows you like this pink or white lines, the screen is like flashing and going from dark to brilliant (I know, sorry, it's not a great description)... Do you think that the phone's camera is broken or damage? From the outside, the camera lens looks good.

Re: Xperia Z5: camera issue

CharlesJ — Thu, 15 Feb 2018 21:30:38 GMT

Hello again, Update on my Z5 problem: Maybe a month ago or so the phone's camera stop working. The lens and the outside of it seems to be in great condition. But if I try to take a picture or record something, all I got is a black screen, nothing else. At first I thought it was a software problem and try a few things. Nothing helps! Maybe is the hardware. The front camera is working perfectly good.