topic Re: Speaker's sound went down after first contact to water in Xperia Z in Z Series

Speaker's sound went down after first contact to water in Xperia Z

Neverextream — Fri, 05 Apr 2013 16:58:28 GMT

Hello users,I bought this phone a week ago , though it's water proof i did not wish to test if before

but today when a my phone came in contact with water , the speaker of phone went silent for a moment then i restared phone and speaker's voice came back with low sound,so low you can barely hear it

Any solution ?
All the other fucntions are working great,just this speaker issue,

thank you for help ! ^^

Re: Speaker's sound went down after first contact to water in Xperia Z

TheEntelexia — Fri, 05 Apr 2013 17:05:25 GMT

The phone is Not Water-Proof. Its Water Resistant. Try not to push the boundaries of its design otherwise you will ruin your new phone.

The speakers need to dry out. Please read the manual, it says that after coming in contact with water the speaker is likely going to need time to dry out, this can take from several hours to days depending on the conditions. There is nothing wrong with your phone, its not broken from what you've said, simply it just needs time to dry out. Refrain from using the speakers also, this will inhibit the drying process otherwise.

Goodluck

Re: Speaker's sound went down after first contact to water in Xperia Z

Neverextream — Fri, 05 Apr 2013 17:11:52 GMT

Oh thanks hope it works and i accidentally spill water on phone never intended to check it's water resistancy

Re: Speaker's sound went down after first contact to water in Xperia Z

TheEntelexia — Fri, 05 Apr 2013 17:14:15 GMT

Unfortunatley, some users have been rather silly and gone swimming with the device =/ I was hoping you were not one of those people who thought the phone would take such a plunge lol.

It should dry out without a day and be working like new. This happened to my phone so I am taking it from experience. If your phone doesn't dry out over the course of a day or two. Try using a container of rice to draw out the speakers for a few hours.

Re: Speaker's sound went down after first contact to water in Xperia Z

Neverextream — Fri, 05 Apr 2013 17:20:47 GMT

No, LOL why would i take my phone for swimming

Hope it dry out soon !

Re: Speaker's sound went down after first contact to water in Xperia Z

Neverextream — Fri, 05 Apr 2013 20:23:37 GMT

It's working now :smileygrin:
thanks for help !

Re: Speaker's sound went down after first contact to water in Xperia Z

TheEntelexia — Sat, 06 Apr 2013 05:17:58 GMT

Thats great, glad I could help you Nev ~

Re: Speaker's sound went down after first contact to water in Xperia Z

Xiralop — Fri, 11 Oct 2013 03:49:30 GMT

I go swimming with my phone, Xperia Z passes many tests. LOL

I don't keep it submerged very long though. 15-25 minutes max.

Works like a charm.

Re: Speaker's sound went down after first contact to water in Xperia Z

NoumanArif — Wed, 19 Mar 2014 09:23:02 GMT

Well u r calling some user silly.. When u just make ur self be sure you dont lie to your customers by shower a person using a phone under the water aur washing the phone under the tap in the TVC. U guys are fraud. And i hate to be with this sony. My worst experience ever. U guys just ruined my money. My suggestion to all the people who r reading this . Donot use these so called water what ever phones...

Re: Speaker's sound went down after first contact to water in Xperia Z

Iscobar — Thu, 15 May 2014 00:00:39 GMT

Same problem Happened bought the phone a few days ago tried to test it to see the WATER PROOF functionality btw to everyone it says on the website in the features waterprrof not water resistant but actually WATER PROOF anyway took into the pool not more than 1 meter and the sound was very low for like an hour or so after I let it air out for a bit it returned to normal volume again but again it states clearly that it is waterproof on the website even the Ad shows people underwater taking pictures with it that's pretty much the main angle of the Z series.

Re: Speaker's sound went down after first contact to water in Xperia Z

Sam — Thu, 15 May 2014 06:06:04 GMT

Whilst the phone does have a high Ip rating, not all features/functions are going to work whilst the phone is wet/submerged. The speaker will drop in volume whilst there is water in the speaker cavity and there is no way around this other than to have the speaker on the surface of the body of the device which would leave it quite susceptible to damage.

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Re: Speaker's sound went down after first contact to water in Xperia Z

deniz — Mon, 30 Jun 2014 10:10:15 GMT

Hello,

Thank you very much for your advice.

Bests,

@Entelexia wrote:
The phone is Not Water-Proof. Its Water Resistant. Try not to push the boundaries of its design otherwise you will ruin your new phone.
The speakers need to dry out. Please read the manual, it says that after coming in contact with water the speaker is likely going to need time to dry out, this can take from several hours to days depending on the conditions. There is nothing wrong with your phone, its not broken from what you've said, simply it just needs time to dry out. Refrain from using the speakers also, this will inhibit the drying process otherwise.
Goodluck

Re: Speaker's sound went down after first contact to water in Xperia Z

gt510 — Tue, 22 Jul 2014 23:58:18 GMT

Hi, guys!

If the sound is very quiet even after a long time, then you should dip your phone’s speaker part into the alcohol (medical)! Also you can use syringe without niddle to make pressure. It is because of condensate, which damaged the waterproof material of external speaker, so the sound doesnt have output!
I think it will help you!

Cya!

Re: Speaker's sound went down after first contact to water in Xperia Z

Rajarshi — Thu, 29 Oct 2015 10:43:56 GMT

Hey, its the same problem for me.

I spilled coffee on my phone this morning. Reading all the solutions here, I had let my phone to dry out. And its been more than 6 hrs but nothing has changed.

The audio volume (while I am on a call) has reduced also the speaker volume has gone down like bad.

+I hear tampered voice during the call.

Any solution?

@Entelexia wrote:
The phone is Not Water-Proof. Its Water Resistant. Try not to push the boundaries of its design otherwise you will ruin your new phone.
The speakers need to dry out. Please read the manual, it says that after coming in contact with water the speaker is likely going to need time to dry out, this can take from several hours to days depending on the conditions. There is nothing wrong with your phone, its not broken from what you've said, simply it just needs time to dry out. Refrain from using the speakers also, this will inhibit the drying process otherwise.
Goodluck

Re: Speaker's sound went down after first contact to water in Xperia Z

priymi13 — Wed, 27 Jul 2016 18:58:23 GMT

Hello, everyone! My Xperia Z-5 Premium bought just a few months ago, got wet in rain today (for about 3-4 seconds).
Now the speakers aren't working properly and it got kinda slow after that. Any idea how to get this fixed? Every suggestion is welcome. Thank you in advance.

Re: Speaker's sound went down after first contact to water in Xperia Z

raminhashemi — Mon, 24 Oct 2016 18:13:40 GMT

The same thing happened to mine after trying to wash it with water, exactly as shown in the advertisment after I made sure it was correctly sealed all over.

Xperia Z is supposed to be waterproof up to 1m under water and 30 minutes,
My speakers do at most one third of their capacity since I just rinced it and I can hardly hear my calls.
Shame!
Somebody should sue Sony for this!

Re: Speaker's sound went down after first contact to water in Xperia Z

Lethabo — Tue, 17 Oct 2017 18:55:43 GMT

My foune acidentally fell in da water now da speaker is very low nd its been 2 weeks no improvement dd put it in a bowl of rice bt no improvemnt

Re: Speaker's sound went down after first contact to water in Xperia Z

samrand69 — Fri, 04 May 2018 23:13:08 GMT

like how much time to dry out . i have this problem to on my xperia xz1. after 40 days my ear phone doesn't work well sometimes ،sound is very low near to mute. sorry for my typing im using the dictionary