https://community.sony.com.mk/t5/z-series/restore-from-online-backup-problem/m-p/3487511#M94242 Hello, good day.<BR />So I have this issue..<BR />Before I update my z5 compact from lollipop to marshmallow..I backup it manually using online account which is Gmail from "backup and reset" settings. Then after the update. I reset it to factory settings..<BR />Now the issue is when I'm trying to restore.. I select restore backup from "back and reset" setting and choose my Gmail account.. It is stuck on "signing in"..it just keeps on loading..<BR />I did a reboot but same issue.<BR />I'm sure my password is correct since same Gmail account is signed it to my phone.<BR /><BR />Anyone experience this? Need to restore my backup badly<BR /> Sun, 23 Oct 2016 16:26:33 GMT Sadfujiko 2016-10-23T16:26:33Z https://community.sony.com.mk/t5/z-series/restore-from-online-backup-problem/m-p/3487511#M94242 Hello, good day.<BR />So I have this issue..<BR />Before I update my z5 compact from lollipop to marshmallow..I backup it manually using online account which is Gmail from "backup and reset" settings. Then after the update. I reset it to factory settings..<BR />Now the issue is when I'm trying to restore.. I select restore backup from "back and reset" setting and choose my Gmail account.. It is stuck on "signing in"..it just keeps on loading..<BR />I did a reboot but same issue.<BR />I'm sure my password is correct since same Gmail account is signed it to my phone.<BR /><BR />Anyone experience this? Need to restore my backup badly<BR /> Sun, 23 Oct 2016 16:26:33 GMT https://community.sony.com.mk/t5/z-series/restore-from-online-backup-problem/m-p/3487511#M94242 Sadfujiko 2016-10-23T16:26:33Z https://community.sony.com.mk/t5/z-series/restore-from-online-backup-problem/m-p/3487512#M94243 Unfortunately i cant help,but i have the same problem also looking for a solution. Thu, 16 Mar 2017 19:00:18 GMT https://community.sony.com.mk/t5/z-series/restore-from-online-backup-problem/m-p/3487512#M94243 Skanzonzo 2017-03-16T19:00:18Z