topic Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app in Z Series

Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting apps

NYCKNICKS — Sat, 16 Jul 2016 19:56:44 GMT

Shut off phone last night and when powered back on this morning, went thru the Verizon red screen and then got message "Andriod is starting, starting apps "and circle keeps spinning.

I tried to shut down per user guide with a pen and not too hard. but nothing happen. I just have the screen with the message and spinning circle.

Not sure what to do next.

Thanks for any assistance. Never had any problems w the phone before and had for about a year.

NYCKNICKS

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

Uliwooly — Sat, 16 Jul 2016 20:28:18 GMT

@NYCKNICKS

Since Verizon crippled this phone, you can't use Xperia Companion to repair it, you could remove the SIM card and try to turn it on again, see if that does it, if not then you will have to stop by your local Verizon.

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

NYCKNICKS — Sat, 16 Jul 2016 20:41:10 GMT

Thanks.

Right now I am charging the phone back up because the light at the top had turned red from green but still receving the same message.

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

Uliwooly — Sat, 16 Jul 2016 20:45:08 GMT

@NYCKNICKS

You could try to boot in >>> safe mode perhaps using the volume button and see if that does it.

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

NYCKNICKS — Sat, 16 Jul 2016 20:56:26 GMT

That worked on shutting the phone down. I restarted the phone and is now says "Andriod is starting, optimizing app XX of XXX. and it is moving thru them quickly.

Will keep you posted.

Thanks so much!

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

Uliwooly — Sat, 16 Jul 2016 21:06:00 GMT

@NYCKNICKS

Awesome

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

NYCKNICKS — Sat, 16 Jul 2016 21:18:38 GMT

My phone is now working,. you are the BEST. Yes, I was starting to have a bit of a panic attack that I could not use the phone and all the information on there. Also, you saved me a trip to the verizon store.

Grazie, merci, danke !!!

Re: Xperia z3v - Powered on this morning and stuck w screen saying Andriod is starting, starting app

Uliwooly — Sat, 16 Jul 2016 21:47:07 GMT

@NYCKNICKS

Awesome!!!!