topic Re: Z5 Display issue in Z Series

Z5 Display issue

AndrewKay — Sun, 03 Jan 2016 08:43:53 GMT

Sorry for my english...

The screen has an area of brighter backlight in its center. Looks like a brighter horizontal line, especially on white backgrounds. So the most material apps are very uncomfortable to use!

Re: Z5 Display issue

Qatrium — Sun, 03 Jan 2016 10:44:22 GMT

@AndrewKay

I'd try first to boot in safe mode and check if it occurs there, just to make sure it's not a software issue. But most probably it's hardware, and I strongly suggest that you contact your Local support to get it examined.

Re: Z5 Display issue

AndrewKay — Sun, 03 Jan 2016 10:57:07 GMT

It's 100% hardware. I'm just affraid, Sony will not repair it, as it was with Z2 Tablet.

Re: Z5 Display issue

Qatrium — Sun, 03 Jan 2016 11:23:26 GMT

@AndrewKay

Don't expect the worse, it's a new phone and if you didn't drop or damage it then it might be a manufacturing defect. I assume also that you have warranty, so just go and get it examined by authorized professional.