topic Re: OTG problem MM Z5P in Z Series

Unable to transfer files to/from USB device after update to 6.0

acis610 — Mon, 14 Mar 2016 06:09:57 GMT

After update to MM I can't transfer file from/to USB device using File Commander, Astor or any other file manager,also it is not shown within this apps, I can access contents outside these apps but can't copy or paste any thing!!!
I tried different types of USB storage same issue!!
Did I miss something?!!
Help please my entire world depend on this, can't use laptop every time I need to transfer files..

Re: OTG problem MM Z5P

_alexdon_ — Mon, 14 Mar 2016 09:06:24 GMT

Are you trying to copy to the microSD?

Re: OTG problem MM Z5P

acis610 — Mon, 14 Mar 2016 09:09:05 GMT

No, I 'm trying to copy from the device to external USB storage

Re: OTG problem MM Z5P

_alexdon_ — Mon, 14 Mar 2016 09:26:15 GMT

Have you tried to use the detect USB device button from quick settings?

Re: OTG problem MM Z5P

acis610 — Mon, 14 Mar 2016 09:44:58 GMT

It's already detected and working fine, but can't find a way to copy files or photo from internal or SD memory to an external connected storage

Re: OTG problem MM Z5P

_alexdon_ — Mon, 14 Mar 2016 09:55:44 GMT

If you go under settings - storage, it should show up.

Re: OTG problem MM Z5P

acis610 — Mon, 14 Mar 2016 10:47:26 GMT

Thank for replying..
HAVE YOU TRIED IT?!
solutions and suggestions you are giving are about Detecting and running OTG USB, I have no problem with that at all..
I'm talking about completely different thing
COPY FILES FROM DEVICE to USB storage, previously it was normal with any file manager app, now with MM there's no such option..

Re: OTG problem MM Z5P

Christofer — Mon, 14 Mar 2016 12:05:03 GMT

Hi @acis610,

I will try to get more information about this.

Z5 Premium - no USB on the go support after Marshmallow update

forefather1977 — Mon, 14 Mar 2016 13:01:51 GMT

Prior to upgrading to Marshmallow on Friday i was able to insert my sandisk dual USB flash disk directly into my phone, run the detect usb option and then transfer files from / to it using file commander. Since the update applied i can now detect the drive but no file manager programs can see it, this means i can move no files onto the USB device. The phone allow me to look at the files on the USB device and i can delete from it but not copy to / from. Has anybody else had this issue ?

Re: Unable to transfer files to/from USB device after update to 6.0

forefather1977 — Mon, 14 Mar 2016 13:09:10 GMT

Glad it's not just me !

I used the feature so much and am gutted i'm now going to have to copy to my PC and then to my USB. It was so convenient before.

Re: Unable to transfer files to/from USB device after update to 6.0

RobertoDS — Mon, 14 Mar 2016 13:27:18 GMT

Have u tried inside File Commander ?

Re: Unable to transfer files to/from USB device after update to 6.0

acis610 — Mon, 14 Mar 2016 15:14:30 GMT

@Christofer Thanks

@forefather1977
This is exactly what I am talking about, l figured out how to copy from the USB to the phone by pressing the 3 dots (options) and select (copy to) then choose the directory, But still can't do the opposite ( from phone to USB)

Re: Unable to transfer files to/from USB device after update to 6.0

acis610 — Mon, 14 Mar 2016 15:22:22 GMT

@Robertods88
No thing appears inside File Commander after update

Re: Unable to transfer files to/from USB device after update to 6.0

RobertoDS — Mon, 14 Mar 2016 15:23:31 GMT

So, at least, you can'T copy your things by phone to USB Attached by OTG ?

Re: Unable to transfer files to/from USB device after update to 6.0

acis610 — Mon, 14 Mar 2016 15:24:52 GMT

Exactly

Re: Z5 Premium - no USB on the go support after Marshmallow update

Jafralcamum — Tue, 15 Mar 2016 08:27:34 GMT

I got round this problem by downloading a new file manager app - ES file explorer pro. Managed to copy and move files with this.

Re: Unable to transfer files to/from USB device after update to 6.0

acis610 — Tue, 15 Mar 2016 09:14:55 GMT

Thaaaaaaanks alot, works perfectly

Re: Unable to transfer files to/from USB device after update to 6.0

Christofer — Wed, 16 Mar 2016 13:40:32 GMT

I just got some information about this.

After updating your Xperia device to Android 6.0, a third-party file manager app might not find the USB device when connected to the device. The USB device is however visible in Settings and it's possible to explore it using the native file explorer in Android 6.0.

This is due to the fact that we follow the implementation of Android 6.0 portable storage. Third-party apps must go through the Storage Access Framework to interact with files on the portable storage. Direct access to the portable storage is blocked for privacy and security reasons.

Re: Unable to transfer files to/from USB device after update to 6.0

acis610 — Wed, 16 Mar 2016 16:46:34 GMT

Thanks alot for explaining

Re: Unable to transfer files to/from USB device after update to 6.0

Christofer — Wed, 16 Mar 2016 16:57:19 GMT

You're welcome, glad I could provide an explanation on why it isn't working with some file managers yet.