topic Re: Battery drain in Z Series

Battery drain

Lucrezia — Sat, 12 Mar 2016 21:38:36 GMT

updated my z5 compact yesterday and have a battery drain.

I have checked and it is the messaging services that is on top off the list, about 70% now

Already restarted the phone, checked but every sync option is off, as suggested on the internet.

Any idea why this services is draining my battery?

Re: Battery drain

Uliwooly — Sun, 13 Mar 2016 01:37:35 GMT

@Lucrezia

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link

Re: Battery drain

Lucrezia — Sun, 13 Mar 2016 09:40:48 GMT

Thank you for the reply. It will tale some time to do this because it is draining but not that fast.

Last night while asleep I lost 8% instead of my normal 2% to this service....

Any idea what this service is used for so I can research more, searching this services doesn't bring up nothing useful.

I don't use sms what so ever only whatsapp but any more then sms I cn't imaging what this service is used for.

Re: Battery drain

Lucrezia — Tue, 15 Mar 2016 19:53:06 GMT

@uliwooly

Phone is almost at 10% but I need my phone now so here are the screenshots you asked for: Click

Re: Battery drain

Uliwooly — Tue, 15 Mar 2016 22:04:37 GMT

There's nothing wrong with your phone, there's an app or apps that keep your phone awake

Re: Battery drain

Lucrezia — Wed, 16 Mar 2016 08:02:49 GMT

If that is the case then I need to look for this app because in the previous version I had no drain at all.

how to look for this app or apps? Because all I see is messaging service in the list.

Re: Battery drain

murrs — Wed, 16 Mar 2016 09:43:15 GMT

I had a similar issue, even though i forced stopped all apps it still drained my battery super quick. Even after optimising everything.

Deleted the Facebook app and all back to normal, battery lasts a couple of days under normal use. It's been a couple of weeks since it happened and no problems since.

Re: Battery drain

Lucrezia — Wed, 16 Mar 2016 09:49:06 GMT

Thanks for the suggestion but I dont have Facebook installed. If it is indeed a app first will try to clear caches and so on. If it doesnt help I need to start by eliminating apps..

Re: Battery drain

Uliwooly — Wed, 16 Mar 2016 23:20:29 GMT

@Lucrezia

keep us updated

Re: Battery drain

Lucrezia — Sun, 20 Mar 2016 00:22:40 GMT

So I did a software repair and was amazed. After the repair I was hit by notifications to grant access for certain messaging actions from my operator. Not sure if this was it but it really seems so. Because after the update I previous did I did not get any of these notifications. I need to wait until next recharge cycle to be sure but it feels this was the problem.

Re: Battery drain

Lucrezia — Sun, 20 Mar 2016 00:28:21 GMT

Also, after this repair the volume is MUCH better almost if if ran before on one speaker. Screen is much brighter with the same settings as before the repair.

Overall it seems to have fixed more than just the battery and even things I did not noticed before.

Re: Battery drain

Uliwooly — Tue, 22 Mar 2016 06:30:57 GMT

@Lucrezia

after major android updates I recommend to reinstall it after installing it, it does smooth things out.

Re: Battery drain

Lucrezia — Fri, 25 Mar 2016 08:33:50 GMT

@uliwooly

Well it has improved a little bit but I still have to much awake due to messaging services. The only app I have installed at the moment is Whatsapp and the apps from Sony and the bloatware from my provider (unable to install)

Click for screens any suggestions what to do with this I am not sure what to do anymore.

Re: Battery drain

Uliwooly — Mon, 28 Mar 2016 04:34:47 GMT

@Lucrezia

Whatsapp its a battery hog, and as you can see on the screenshots something is keeping your phone awake.

Re: Battery drain

Lucrezia — Mon, 28 Mar 2016 08:00:21 GMT

@Uliwooly

If Whatsapp would be the problem I should have had this problem before the update, I did not. As these days almost evrybody uses it more people should have this problem.

So, my phone runs now on stock apps with only Whatsapp, no email configured and so on. You say something keeps it awake. Could be indeed, but how to check what keeps it awake as I dont believe it is Whatsapp.

Re: Battery drain

Uliwooly — Mon, 28 Mar 2016 20:57:01 GMT

@Lucrezia

It'll be hard to find the app, you could download an app to check what keeps the phone awake, but keep in mind that such app will drain your battery slightly faster.

Re: Battery drain

Lucrezia — Tue, 05 Apr 2016 12:45:23 GMT

@Uliwooly and all other readers.

For now the problem seems to have been solved. Used a battery monitor for a while but no app seems to be the culprit. So, after a lot of digging on the internet the problem was something my provider puts in their rom.

And that thing made things go corrupt and wonkers. It was the RCS (Rich Communication Services) that caused problems. I did not used it, not even able to select it but it was there. In the sms settings I saw all the option for chatting active.

Now, 3 days later after de-activating those options no more battery drain due to messaging services and normal battery.

Waste of time

Hoggle21 — Sun, 22 May 2016 10:58:19 GMT

Why on earth have Sony developed the Z5. I love Sony products but I can't be alpine in thinking this phone is pointless...yes the camera is fab but the generally the product is deficient. Why do I think this? Well because the battery life is awful. It is so bad that it makes the experience of using this phone restricted to mostly being any home with the phone on charge. Why have you developed a phone that in order to use it for more than twelve hours on a full charge, the user has to switch off most of the apps and phone functions.. Surely that's not value for money and makes for bad design etc.. So disappointed..or am I the only one thinking like this?