topic Re: Proximity sensor issue resolved :) in Z Series

Proximity sensor issue resolved :)

phantomrocks — Wed, 18 Sep 2013 00:55:07 GMT

Big daddy resolved it

You have to sacrifice resetting the phone using the Sony PC software 1st. Avoid data backup from old accounts.

Then, after the reboot is done and Android is reinstalled with update x.x.x.534 goto the dialer & type *#*#7378423#*#* then press dial

In the menu that will come go to calibration and then choose proximity sensor. (If you run the test it might give error = -1) Then, set settings to default and it may ask to reboot the device.

After reboot type *#*#7378423#*#* then press dial. In the menu that will come go to calibration and then choose proximity sensor do the test and it will show success. VIOLAAAaaaa!!!!

Check the phone...it works

Have tested this and the issue is resolved on my phone finally ....yippieeeeeee!!!

Re: Proximity sensor issue resolved :)

hood — Wed, 18 Sep 2013 03:14:39 GMT

Clever!! Although I don't have this problem, but thanks for sharing!!

Re: Proximity sensor issue resolved :)

phantomrocks — Thu, 19 Sep 2013 17:06:43 GMT

just for those who are too scared to try typing *#*#7378423#*#* on their dialer it actually takes you to the service menu meant for developers/service center agents. It's safe to use for this option and can be searched upon on net before use to be satisfied completely

Re: Proximity sensor issue resolved :)

beowolfgoth — Sat, 21 Sep 2013 16:50:40 GMT

Thank you so much!!!! It worked!!!!! ❤️ i was so depressed , thanks a lot dude ❤️

Re: Proximity sensor issue resolved :)

VIKRAM0512005 — Wed, 25 Sep 2013 14:55:39 GMT

Thank you so much, it actually worked........phantomrocks

Re: Proximity sensor issue resolved :)

Aby2009 — Fri, 27 Sep 2013 09:06:02 GMT

Thanks a lot for this fix ....it really helped me a lot....
I owe you a beer.....:smileycool:

Re: Proximity sensor issue resolved :)

tenellus — Thu, 14 Nov 2013 00:31:06 GMT

finally my problem is solved

many thanks

cheers

Re: Proximity sensor issue resolved :)

vinayjs_88 — Wed, 20 Nov 2013 09:29:49 GMT

anybody please confirm this is hardware or software problem

Re: Proximity sensor issue resolved :)

phantomrocks — Wed, 20 Nov 2013 09:46:10 GMT

looks more like a software glitch to me. gets resolved after these steps as confirmed. Plz dnt 4gt to give kudos

Re: Proximity sensor issue resolved :)

vinayjs_88 — Wed, 20 Nov 2013 11:05:11 GMT

Hi can I restore using phone settings and complete the remaining steps please tell me.

@phantomrocks wrote:
looks more like a software glitch to me. gets resolved after these steps as confirmed. Plz dnt 4gt to give kudos

This is not a hardware problem right??:seismology's:

Re: Proximity sensor issue resolved :)

vinayjs_88 — Thu, 21 Nov 2013 09:13:33 GMT

I am tried in Sony xperia c but I didn't get. Calibration option in service menu please help me

Re: Proximity sensor issue resolved :)

NunoCa — Sun, 24 Nov 2013 15:57:00 GMT

Hi, I also don't have the option to calibrate proximity sensor, only gyroscope and accelerometer, any tips?

Re: Proximity sensor issue resolved :)

bala6666 — Wed, 12 Mar 2014 17:11:52 GMT

I am getting an error code-98 pls help

Re: Proximity sensor issue resolved :)

canoneosm — Tue, 18 Mar 2014 01:45:51 GMT

Awesome! I could have long dead and gone and still not figure this problem. Kudos to you. I have replaced this phone with a new iPhone 5s principally because of sound / voice issues. Went to trade it in for next ipad mini retina 16gb and was told the dealer will not buy the phone since the proximity sensor is bust. Can now do the trade. Thanks a ton!

Re: Proximity sensor issue resolved :)

Asiflatheef — Thu, 20 Mar 2014 03:30:33 GMT

Hi,

i also had the issue. I was using screen guard. i think that caused the issue. after calibration the problem was solved.

Re: Proximity sensor issue resolved :)

fddekker — Tue, 08 Apr 2014 13:10:34 GMT

Mine is NOT resolve. I get the following error message when calibrating my Xperia Z:

Failed(timeout) Please retry. Or your phone may not support this function Error Code m= -98

I have already reset it to factory default and done it many times, always with the same error.

I HATE THIS PHONE.

Re: Proximity sensor issue resolved :)

16baron16 — Fri, 11 Apr 2014 09:52:57 GMT

i also have error code -98 and i have a screen protector on. Can the protector film be the reason? and do you have any solutions ?

Re: Proximity sensor issue resolved :)

xinom — Sun, 01 Jun 2014 14:09:20 GMT

HI im having the smae problem on my xperia z ultra and its auto rotation sensor but every time i calibrate it gives me error code=-5

Re: Proximity sensor issue resolved :)

UsetheForce77 — Thu, 26 Jun 2014 16:33:05 GMT

I am having this issue as well. My screen will not reactivate until the caller disconnects. TOtally aggravating!! Has anyone had any luck with the ProximitySensor Calibration app? I installed it but it errors out when I try to run it.

Re: Proximity sensor issue resolved :)

wezly — Wed, 16 Jul 2014 10:08:31 GMT

Its showing error -98