topic Re: Phone hangs yet again in Z Series

Phone hangs yet again

Vijayxperiaz3 — Wed, 03 Feb 2016 01:41:26 GMT

My xperia is working erratically of late. WiFi and Bluetooth are not turning on.. tried from settings . The moment I turned it on, it remains "off".. Whatever you do, they just dont seem to switch "ON"..The heating issues have increased, Camera turns off due to heat ( within 2 min of opening Camera).. I planned to buy xperia Z5 after this.. but after seeing so many issues in Sony, I recently bought Samsung Note 5.

Re: Phone hangs yet again

Phy — Wed, 03 Feb 2016 03:49:21 GMT

Try repairing it with Sony PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Phone hangs yet again

Qatrium — Wed, 03 Feb 2016 10:17:05 GMT

@Vijayxperiaz3

Click on the following link for full detailed guide of software repair using PC Companion. Note that this will erase your internal memory so take a back up of you important data.

Re: Phone hangs yet again

Vijayxperiaz3 — Wed, 03 Feb 2016 10:21:21 GMT

As I cannot connect via WiFi, a connect through PC Companion will do ?

Re: Phone hangs yet again

Qatrium — Wed, 03 Feb 2016 10:22:50 GMT

@Vijayxperiaz3

You need the phone fully charged and turned off when you perform software repair using PC Companion, and only USB connection is possible, not WiFi.