topic Xperia Z2 cannot recognize SD card after upgrading to Android 6 in Z Series

SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 12:16:06 GMT

Hi. I have updated my Xperia Z2 to latest firmware and now my SD card is not recognized by phone. The card works ok with laptop. I have backed up the data, formatted the card and tried again: no luck.

Re: SD card not recognised after updating software

_alexdon_ — Wed, 13 Apr 2016 13:23:59 GMT

You should read this thread:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/After-installing-Android-6-I-can-not-run-applications-that-have/m-p/1103325#M12666

Re: SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 13:46:32 GMT

Thank you for the link. But the card does not mount: nor with 'sdcard1' nor with '<SD serial>' serial. It is also absent in 'storage' folder.

Re: SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 13:57:12 GMT

I've also checked the $EXTERNAL_STORAGE variable with adb and got '/sdcard' which is the phone's storage

Re: SD card not recognised after updating software

Christofer — Wed, 13 Apr 2016 15:11:15 GMT

Hi @MichaelSL1,

What kind of SD card are you trying to use with your phone (brand/size)?

Would it be possible for you to try using another SD card with your phone to check if it won't detect any SD card at all?

Re: SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 15:44:15 GMT

HI @Christofer!

My SD was Silicon Power 16GB class 10.

I have tried 4 GB class 4 unbranded card (from Huawei phone) and it is working.

Maybe I have to reformat my card? I have already tried FAT32 and exFAT with default sector size.

Re: SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 16:50:36 GMT

I have also tried 64 GB UHC-1 Kingston: phone says that card is corrupt (maybe because of NTFS file system)

Re: SD card not recognised after updating software

MichaelSL1 — Wed, 13 Apr 2016 18:54:40 GMT

Some more tests

Xperia Z3+ also doesn't recognize this card. But Windows Phone Huawei W1 formats it and works great. My Z2 doesn't see it even after Huawei's format (the card that I've taken from this phone works ok on Z2)

Re: SD card not recognised after updating software

Christofer — Thu, 14 Apr 2016 15:22:18 GMT

Could you try removing the partition of the SD card using partition manager software such as MiniTool Partition Wizard or similar and then try to use it with your phone again?

Sd card not detected after marshmallow upadate

Vizly — Wed, 20 Apr 2016 03:09:09 GMT

I am not able to detect my sd card after the update. Dont know whats happening, i have checked with other devise whether the sd card is corrupt but its working........ Help me out plz

Re: Sd card not detected after marshmallow upadate

CameronT — Wed, 20 Apr 2016 03:21:38 GMT

@Vizly,

Welcome to the community.

Can you please try starting your phone in safe mode and see if the issue persists?

Re: Sd card not detected after marshmallow upadate

Vizly — Wed, 20 Apr 2016 03:49:39 GMT

Tried using safe mode bt still not detected

Re: Sd card not detected after marshmallow upadate

CameronT — Wed, 20 Apr 2016 03:53:29 GMT

@Vizly,

Do you have another SD card that you can test in the device?

Re: Sd card not detected after marshmallow upadate

Vizly — Wed, 20 Apr 2016 04:04:38 GMT

Yup i mentioned earlier that its working in another cell

Re: Sd card not detected after marshmallow upadate

CameronT — Wed, 20 Apr 2016 04:20:24 GMT

@Vizly,

I know it is working in another phone, but does your phone detect other SD cards?

Re: Sd card not detected after marshmallow upadate

Vizly — Wed, 20 Apr 2016 04:42:01 GMT

My sd card us working in another cell nd another sd card is working in my cell.....but the problem is my sd card is not working in my cell....... Plz get me out of this.....

Re: Sd card not detected after marshmallow upadate

CameronT — Wed, 20 Apr 2016 04:55:41 GMT

@Vizly,

Interesting, so another SD Card will work in this phone, but this one will not?

It sounds like the SD card may be the issue. I recommend backing it up and reformatting it.

For your phone, try performing a software repair to re-install the update.

Re: Sd card not detected after marshmallow upadate

Vizly — Wed, 20 Apr 2016 05:14:25 GMT

How do i do software repair?? you havnt mentioned any thing.... How to do it?? and the link neither described any thing about the software repair

Re: Sd card not detected after marshmallow upadate

Qatrium — Wed, 20 Apr 2016 05:31:13 GMT

@Vizly

Here's a guide for software repair using PC Companion.

Re: Sd card not detected after marshmallow upadate

CameronT — Wed, 20 Apr 2016 05:40:06 GMT

@Vizly,

Sorry I attached the wrong link I have fixed it now. Thanks @Quester!