topic Z5C - Sandisk Ultra Dual Not Working in Z Series

Z5C - Sandisk Ultra Dual Not Working

cako — Sun, 31 Jan 2016 14:57:49 GMT

The Flash Disk works with and is recognized by other devices, such as Samsung Galaxy S3, Sony Xperia Z3, and Galaxy Note 4. But my newly purchased Z5 compact (Version 5.1.1, Build # 32.0.A.6.200) does not recognize the usb disk. Tried in safe mode, stamina mode, and normal mode. None of them works. Am I missing something, or is the product defective?

It even doesn't fit perfectly. The drive fits other phones perfectly.

Re: Z5C - Sandisk Ultra Dual Not Working

19667 — Sun, 31 Jan 2016 15:14:19 GMT

dear friend please try to repair phone using PCC i think this will be resolve your problem

Do not forget to give kudosand to select the correct answer

Re: Z5C - Sandisk Ultra Dual Not Working

Rickard — Mon, 01 Feb 2016 07:16:05 GMT

After you have connected the drive to your phone, you need to go to Settings -> Device connection -> USB Connectivity -> Detect USB device. Z5 will not identify USB-devices automatically except at restart of the phone.

Re: Z5C - Sandisk Ultra Dual Not Working

cako — Mon, 01 Feb 2016 16:22:54 GMT

Thanks Rickard,

That solved the problem. Is there an option to make it automatically detect as in other phones? My colleague's Xperia Z3 automatically detects it.

Re: Z5C - Sandisk Ultra Dual Not Working

Bhonder — Mon, 01 Feb 2016 22:39:59 GMT

No. You have to do it every time. It is about the water proof usb: if you connect it to a charger or computer is automatically activated, otherwise you have to do it by yourself.